Jennifer Chen

Regional Finance Analyst, Tesla Auto Finance & Program Manager, SolarCity Solar Bonds Tesla

Los Angeles, California, United States

About

Jennifer Deven is a Regional Finance Analyst in Tesla Auto Finance, and a Program Manager for SolarCity Solar Bonds at Tesla. he has experience in Investor Services, Solar Loans, Product Development, Business Operations and Program Management. graduated in Business Economics with a minor in Global Studies at University of California at Santa Barbara.

Experience

  • Tesla (15 yrs 6 mos)
    • Regional Finance Analyst, Tesla Auto Finance & Program Manager, SolarCity Solar Bonds
      2021 - Present · 5 yrs 6 mos

      My roles at Tesla is to: 1. Manage a region in consumer financing through analyzing customers' financial strength and negotiate with Tesla's finance partners to obtain the best offer for customers, working with multiple teams internally and externally while gathering information to automate and improve the overall platform providing a better consumer experience. 2. Manage the SolarCity Solar Bonds Program. Member, Asians & Pacific Islanders at Tesla (API @ Tesla)

    • Associate Credit Analyst, Tesla Auto Finance & Program Manager, SolarCity Solar Bonds
      2019 - 2021 · 2 yrs

      My roles at Tesla is to: 1. Review and analyze customers' financial position and negotiate with Tesla's finance partner lenders to obtain the best financing for customers, working with multiple teams internally and externally. 2. Manage the SolarCity Solar Bonds Program. Operate a $500+M online investment platform from end-to-end including product requirements, QA, and accounting reconciliations. Key player in delivered features to: 1) streamline the consumer investment experience 2) process reinvestments of maturing bonds 3) comply with regulatory standards (Accounting and Tax, Form 1099-INT)

    • Financial Products Representative/Product Manager Analyst Support, Financial Products
      2014 - 2019 · 5 yrs

      Financial Products Representative • Collaborate with the Operations Manager to define product business requirement • Identify opportunities and develop tools to for better user experience and internal process • Create bug and new feature software tickets for Operation Manager to review • Test development software tickets to ensure it passes acceptance criteria and expected results • Perform user acceptance tests and collaborate with team in result analysis • Create and manage product customer service and operational procedures • Assist with the operational needs of the platform pre and post-launch • Create and edit product FAQs and utility emails • Own daily SolarCity Solar Bonds investment platform operational needs • Prepare payment reconciliation and treasury wire requests to Tesla's Global Treasurer for approval • Review investor monthly statements and yearly 1099-INT forms for accuracy • Investor Services Support Product Manager/Development Support: • Product Manager support on key project initiatives which include gathering requirements, analyzing mock-up pages, quality assurance testing for bug/new features, contributing to product quality and better consumer experience for key new products: 1. Tesla's Auto Finance sales calculator used by Tesla Advisors in NA and CA Tesla stores 2. Internal credit operations/funding platform ( NA, EMEA and APAC) 3. Tesla branded retail investment product Highlights: Created a sequence diagram of Tesla's internal auto finance/lease/cash calculation flow across multiple systems and databases used for company wide product migration

  • Case Manager at Genentech
    2003 - 2007 · 4 yrs

  • Registered Client Service Representative at LORING WARD HOLDINGS INC
    2001 - 2003 · 2 yrs

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