Newcastle Upon Tyne, England, United Kingdom
I am a driven and ambitious professional dedicated to continuous growth and success in my career. I’m excited to connect with like-minded professionals, explore new opportunities, and make a lasting impact in my field by leveraging my skills, enthusiasm, and determination to succeed.
Conducting social research and contributing to the production of an impact report, analysing data and outcomes to showcase the organisation’s measurable social impact.
Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume. Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting. Addressed queries, provided valuable information and resolved issues with an emphasis on communication Worked closely with front-of-house staff to facilitate positive customer experiences. Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently. Resolved customer complaints promptly, escalating larger operational concerns to management. Performed additional tasks to keep dining room running smoothly.
Worked in a fast-paced retail environment providing customer service, assisting shoppers with product selection, maintaining store presentation, and supporting daily sales operations. Handled transactions, restocked merchandise, and ensured the shop floor remained organized and visually appealing. Gained strong skills in customer service, communication, teamwork, time management, and working efficiently under pressure in a high-volume retail setting.