United Kingdom
BSc Sport and Exercise Graduate from Loughborough University. Now a Key Account Manager at KONE
As part of my role: - Served as the primary point of contact for clients from initial consultation to event completion, managing all aspects of event briefs including quoting and invoicing processes, understanding client needs to build strong rapport, and upselling products from their requirements. - Ensured smooth operations and logistics by efficiently scheduling departments, equipment, and workloads to maintain balanced task distribution and adherence to deadlines. - Provided comprehensive support across various business areas, including quality checks, assembly services, supplier communications, the online store, Lead Capture App through demonstrations, and onsite support at events.
- Ranking top two within the department - Helping to mentor new starters
Working as business development for both sales and lettings within the South Division. As part of my role: - Building relationships with landlords and vendors, constantly updating and advising them on the property market. - Generating new business from new clients and properties. - Working closely with all the sales and lettings managers within the company. - Improving knowledge about the property market and mortgages to be able to advise clients with up to date information. - Looking after clients within five offices.
As part of my role: - In charge of making sure all customers were happy when ordering their meals, dealing with any allergies or requests, and making sure they had a good experience overall at the restaurant. - Working with my team to make sure all jobs were completed and to the standard necessary. - Helping new Front of House workers when they started as having them work with me to see how the company expects you to work. - Successfully worked multiple holidays within the year as well as the busiest days on Christmas. - Successfully managed to prepare for birthdays, celebrations and wakes to the requests that customers asked for. I managed to develop my skills of communication through this role as to the variety of people I would communicate with on a daily basis. A great attribute I learnt too was working well under pressure constantly.
As part of my role: - Working with the Head of Elite Performance to make sure that the athletes were training to the best of their ability, while making sure that they performed each session correctly with any questions or queries answered. - Managed to build a strong rapport with each athlete where they can comfortably ask for help along with learning their strengths and weakness. - From time to time assisted in rehabilitation sessions for basketball players and wrestlers. - Managed to create a training programme fit for the swimmers in preparation for the Canadian National Championship as well as working with them to implement all other training programmes provided. From all this experience, a valuable part was being able to put in my theoretical knowledge from my degree into practical use, allowing me to understand from a different perspective how muscles move.