Luxembourg
Versatile, client-focused and dedicated Customer Service Sales Manager with exceptional attitude towards customers and staff, with broad background in Hospitality, Supplying, Shipping and Logistics industries. Approach all responsibilities with a positive, proactive attitude and a sense of urgency. Consistently deliver on commitments. To obtain a position in the area of customer service, sales and procurement, that will allow me to further grow professionally and bring value to potential employer with my skills and experience.
Responsible for and ensures that all appropriate tasks in purchasing, inventory management and catering work carried out in an optimal and efficient manner. Sourcing Management (market analysis and evaluating potential suppliers). Negotiation management with suppliers, internal and external customers. Support and manage regular tenders. Maintain accuracy, quality-control all material-, supplier-and contract-related master data in relevant systems incl. SAP
Responsible for the operational supporting activities in the processes as well as coordination and fulfillment of key category activities related to Supply Chain and operational Procurement processes.
Responsible for all aspects of ship supplying. Full inquiry/order processing for provision. Process all necessary delivery documents including export and transit declaration. Provide direct customer service and maintain a good relationship with customers and vendors. Work closely with customer, warehouse, supplier to arrange on-time delivery and a good quality of goods. Prepare quotations, negotiate with vendors, place and process orders.
Responsible for all aspects in operations for selling blinds and window treatments. Established new relationships with local businesses to arrange distribution agreements. Assisted customers with appropriate selection for their home and business. Trained new staff members. Responsible for keeping company books, including data entry in QuickBooks and Excel to handle billing and inventory procurement.
Responsible for managing the loading of vehicles, completed stock and load by areas. Planning and scheduling the delivery of goods and cargoes. Making sure that project deadlines are met. Completing and filing necessary documentations for import, export and supply chain security. Negotiating pricing with local carriers. Documentation of various warehouse related activities and taking responsibility of all commercial activities and transactions related to warehouse