Greater Fort Collins Area
Senior Technical Project Manager (PMP) with 13+ years leading high-complexity enterprise technology programs across federal and commercial environments. Trusted to deliver fixed-price and T&M engagements with full financial accountability, executive visibility, and structured governance oversight. I lead large-scale systems integrations, cloud migrations, and platform modernization initiatives from strategy through controlled go-live and stabilization. My experience includes multi-phase modernization programs exceeding $8M, enterprise OMS migrations, marketplace integrations, and cross-agency platform alignment within regulated environments. I operate confidently within phase-gated governance structures, milestone-based acceptance frameworks, and contract-driven delivery models. I own scope, schedule, budget, EAC forecasting, contractor scaling, and change governance — ensuring predictable delivery while protecting program margin and mitigating risk. In addition to program leadership, I maintain strong technical fluency across modern SaaS architectures, API integrations, cloud infrastructure, data migration strategies, and enterprise system design. With a background spanning product ownership, requirements governance, and executive stakeholder alignment, I bridge business objectives with practical technical execution across distributed, cross-functional teams. I leverage emerging automation and AI-assisted delivery tools to improve clarity, accelerate execution, and enhance decision-making within complex environments. I am most effective in environments where accountability, precision, and disciplined execution matter.
• Earned PMP certification to formalize advanced program governance and enterprise delivery expertise. • Actively designing and developing a full-stack web application using modern frameworks, database architecture, and AI-assisted development workflows to deepen hands-on technical fluency. • Applying emerging AI tools to modern SaaS implementations, automation strategies, and delivery optimization practices. • Expanding expertise in cloud architecture, system integrations, and scalable enterprise solution design.
Led complex enterprise SaaS implementation and cloud migration programs across federal and Fortune 500 commercial environments, coordinating global cross-functional teams across engineering, product, infrastructure, security, and executive leadership. Directed large-scale system integrations spanning enterprise business systems, integrated platforms, and cloud-based applications within structured, compliance-driven environments. Owned full lifecycle program governance including requirements validation, technical alignment, milestone planning, dependency mapping, change control, risk mitigation, budget oversight, and executive reporting. Ensured delivery adhered to corporate policy, contractual commitments, and audit standards. Partnered with senior stakeholders and steering committees to align technical execution with business objectives while proactively managing operational and regulatory risk. Established disciplined release planning structures, documentation standards, and accountability frameworks across distributed teams, improving predictability, transparency, and execution control. Applied strong understanding of system integrations, architecture considerations, and data flows to bridge business objectives with practical technical delivery. Drove structured cutover planning and controlled go-live execution, coordinating cross-functional validation, regression testing, and post-production stabilization efforts to minimize operational disruption. Managed resource forecasting and financial performance across fixed-price and T&M engagements, maintaining executive-level transparency through disciplined tracking & variance management. Collaborated closely with engineering leadership to ensure architectural decisions aligned with long-term scalability, security, & operational resilience objectives. Consistently delivered high-visibility, multi-million-dollar initiatives on schedule with controlled scope, measurable outcomes, & sustained stakeholder trust.
Served as enterprise Product Owner for a large-scale digital transformation initiative rebuilding core operational platforms following corporate merger. Operationalized business-defined product vision into structured roadmaps, prioritized backlogs, and executable delivery plans across revenue-critical logistics, payments, CRM, and ERP integrations supporting national business operations. Led development of business requirements, epics, user stories, use cases, and acceptance criteria aligned to corporate strategy and measurable business value. Prioritized MVPs and feature releases based on ROI, operational impact, integration dependencies, and customer experience outcomes. Partnered closely with Project Managers, Architects, Developers, UX Designers, and Business Analysts to translate complex business processes into scalable technical solutions. Owned end-to-end business workflows and integration alignment across ERP (Great Plains), CRM (Salesforce), payment processing (Worldpay), and internal operational systems, ensuring seamless data flow and system interoperability. Collaborated with engineering leadership to scope features, sequence backlog priorities, and align technical delivery with evolving business needs. Led executive-level product demonstrations, steering discussions, and User Acceptance Testing groups to ensure stakeholder alignment and readiness for release. Acted as primary liaison between business leadership and technical teams, ensuring clarity of product intent, disciplined requirements governance, and successful enterprise adoption. Championed usability research, customer experience optimization, and operational readiness across major releases.
Owned financial and operational accountability for enterprise eCommerce portfolios within a $300M+ global organization, managing revenue performance, cost controls, and SLA compliance across multiple retail clients. Led client-facing delivery across Contact Center operations, Distribution (WMS), and Fraud Services, ensuring contractual service levels, performance metrics, and margin targets were consistently achieved. Developed and managed staffing models, capacity planning forecasts, and cost structures aligned to seasonal demand, revenue projections, and contractual obligations to protect profitability and service continuity. Directed cross-functional coordination across warehouse operations, technology teams, customer service leadership, and finance stakeholders to maintain scalable, compliant, and performance-driven execution. Partnered with global enterprise retail brands to align operational execution with evolving business priorities and high-volume peak cycles. Led operational enhancement initiatives, global expansion efforts, and system and process improvements supporting multi-currency, compliance, and payment processing environments. Maintained executive-level reporting, performance dashboards, and risk mitigation strategies to ensure predictable service delivery, financial transparency, and long-term client retention.
Led operational stabilization during contact center vendor transition for a global retail client, ensuring service continuity and performance alignment during high-risk migration period. Directed workforce planning, capacity forecasting, and rapid scaling efforts to meet seasonal demand while maintaining SLA compliance and service-level performance. Oversaw budgeting, performance tracking, and operational governance across distributed support teams. Partnered with client leadership to monitor service metrics, mitigate operational risk, and implement process improvements during transition phase. Maintained structured reporting cadence and performance transparency to ensure predictable service delivery in high-volume environments.