Jeff Quach

Founder | Impact + AI

Greater Sydney Area

About

Experience

  • cto & cofounder at The indi App
    Apr 2025 - Present · 1 yr 4 mos

    this is where I'm building at the scale of 'life's work', helping parents and kids with development needs and rewriting the experience with AI

  • Founder at Haven AI
    Jun 2023 - Dec 2024 · 1 yr 7 mos

    This is where I built an AI companion for mental health and discovered patterns for making positive conversations thoughtful and addictive.

  • Senior Product Manager - Care at SafetyCulture
    Apr 2021 - Jun 2023 · 2 yrs 3 mos

    This is where I learnt to scale insurance product driven by AI pricing models with operations across AU and US

  • Head of Design & Delivery at Mitti
    Jul 2020 - Apr 2023 · 2 yrs 10 mos

    This is where I built an incredible team and a high quality insurance platform with risk integrations

  • QBE Insurance (9 yrs 5 mos)
    • Senior Human Centred Designer
      May 2017 - Apr 2021 · 4 yrs

      This is where I learnt to actually listen to customers and weight their experience against our strategic goals.

    • Innovation Analyst - Transformation
      Nov 2015 - May 2017 · 1 yr 7 mos

      This is where I learnt to validate problems and execute to transform an enterprise .

    • Customer insights
      Dec 2011 - Nov 2015 · 4 yrs

      This is where I learnt to capture customer data and insight at scale and across channels