Greater Pittsburgh Region
Gong's mission is to unlock reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. We believe reality (insights rooted in data, not opinions) helps drive success. Reach out to learn how Gong can help you and your company reach your full potential.
Leader of the Tableau financial services presales team within Salesforce. The team is focused on technical account strategy, pre-sales motions, go-to-market (GTM) strategy, and customer success for our end-to-end data and analytics platform (Tableau, CRM Analytics, Einstein AI).
Leader of the financial services presales engineering team (4 first line managers and 34 solution engineers). The team is focused on the analytics products across Salesforce (Tableau, TableauCRM, Einstein AI). The team's mission is to partner with our customers on sales, product solutions, and customer success strategies, ultimately enabling them to transform their organizations with data, analytics and AI.
Led the presales engineering team for the Financial Services Vertical at Tableau. Primary focus was to develop and grow this vertical focused team to support sales, marketing/GTM, and customer success strategies.
Provided presales consulting and customer succcess strategies to enterprise companies in the mid-atlantic region. Tableau Public Profile: https://public.tableau.com/profile/jeff.black
Managed a team of analysts supporting PNC's Corporate and Institutional Bank. Primary focus was on data and analytics along with ownership of customer profitability, data strategy, and risk models. These efforts supported business strategy, M&A, and operations for this $5.4B division of PNC.
Focused on Business Intelligence and data strategy/governace initiatives in support of PNC's C&IB and Risk divisions. Responsibilities included evaluating vendor BI platforms; setting BI standards; BI architecture and reporting (Tableau, Oracle, Cognos); ETL (Informatica, SQL, SAS) and data strategy; defining data quality and governance methodologies.
Focused on data analytics and reporting initiatives for the COO office of PNC's Corporate and Institutional Banking division. Responsibilities included M&A analysis; sales, marketing, product, and business strategy analytics/reporting; data strategy; customer profitability, third-party vendor data management.