Toulouse, Occitanie, France
Experienced Customers Service and Inventory Management with a demonstrated history of working in the aviation industry. Skilled in Business Process Improvement, Inventory Management and Supply Chain Management. Strong operations professional with a Master’s Degree focused in Enterprise Engineering Management from The Hong Kong University of Science and Technology.
Components Operations: - Ensured daily operational performance and managing the interface with customers to secure their satisfaction. - Ensured adherence to contract service level (operational, quality and cost) through clear and consistent reporting. - Identified the root causes of performance shortfalls, and taking appropriate measures or coordinate action plans to correct or resolve the issues.
Inventory Planning: - Analyzed and improved the stock service level performance with customers - Optimized and monitored the inventory level to support all scheduled and unscheduled demands - Ensured the component provisioning process complies with regulatory and engineering requirements - Prepared and reviewed the CAPEX and annual forecast
Supply Chain Controlling: - Managed warehousing, shipping and logistics functions through service providers to meet the pre-defined performance targets - Controlled all aspects of material and supply chain management activities to meet the requirements of the company and its customers - Developed and drove process improvement initiatives to enhance the operational efficiency and effectiveness of internal processes within the company and external processes under the control of service providers