Summerville, South Carolina, United States
Results-focused Technology professional with strength in Leadership, Client shareholder business dynamics, and management of information systems. Proactive leader with strengths in communication and collaboration. Proficient in utilizing a variety of software programs as well as data analytics understanding to achieve favorable utilization. Exceptional at juggling many goals in order to maximize efficiency and influence favorable outcomes.
Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations. Design, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems. Act in alignment with user needs and system functionality to contribute to organizational policy. Identify problematic areas and implement strategic solutions in time. Audit systems and assess their outcomes. Preserve assets, information security and control structures.
EMTs are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup. Inventory and asset management, conference room preventative maintenance, and e-recycling. Laptop and desktop imaging, deployment and recovery. Using ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs). Utilizing Inventory Data management software to maintain inventory accuracy and workflow.
Provides performance of the daily operations and functions necessary to maintain computer systems and related data processing equipment. Analyze and perform troubleshoot on all computer systems and perform required repairs and modifications on system and document all upgrade and modifications to system and maintain user information at all times. Train all employees to analyze and repair all product failures and analyze all customer requirements and recommend appropriate products for same and maintain records of all incoming requests and resolve it effectively through ticketing system
Provide flexible IT support on demand and as needed for the client. Proactive – updates, security and maintenance procedures. Recurring – maintenance is an on going task so it needs to be done on a regular basis. Both cloning and imaging create an exact record of the clients drive or partition. Troubleshoot and resolve PC/workstation Create and update drive images with GHOST software. Repair of broken Dell assets for redeploy or resale, maintain inventory or shipments of incoming parts and outgoing parts. Keep a repair report and inventory check list to make sure everything is properly stored when monthly audits are scheduled to check the accuracy of the inventory stored.
Perform maintenance on the suspension, steering, hydraulic, auxiliary power, fire extinguisher/suppression and gas particulate systems and diagnose and troubleshoot malfunctions Electronic and mechanical principles and concepts Use of electronic, electrical and mechanical test equipment Use of schematics, drawings and wiring diagrams Operation, testing and maintenance of weapons systems Took leadership role and prepared my squad for maneuvers and field rotations Also prepared a solid solution on what equipment is needed during training purposes Keep equipment functional throughout field rotations.