Seattle, Washington, United States
• Maintained annual sales average of over $1,000,000 in booked revenue through continual outreach to new customers and repeat sales from existing client base • Manage over 100 vendor relationships via pricing negotiations, showroom inventory selection, customer service & delivery logistics • Develop and maintain customer relationships through initial communications, aesthetic consulting, pricing negotiations, and delivery/assembly; active client list of over 375 customers with outstanding orders • Developed stocking and assortment strategies based on trending design motifs, industry developments, local market research and customer feedback • Led training and onboarding for 15 new sales employees covering client relationship building, product knowledge, and current design trends
• Drove $800K in total sales from over 500 clients spanning commercial, residential & educational sectors • Coordinated back-end booking and logistics for over 600 orders; mediated communications between customers and vendors, researched shipping delays and resolved vendor disputes • Developed and led in-store merchandizing efforts based on seasonal trends and holiday cadence with goal of maximizing customer exposure to emerging brands