Miami-Fort Lauderdale Area
-> Views expressed are exclusively my own unless otherwise noted. Likes/shares do not confer unqualified endorsement.I’m a freelance IT professional with a front-of-house, customer-first style and a strong record of technical problem solving across endpoints, deployments, service desk operations, and networked environments. I’m known for being approachable, composed under pressure, and effective with users at every comfort level. I translate technical issues into plain language and drive issues to resolution.My background includes 400+ device enterprise deployments, Tier 2 MSP support, and large-venue IT operations, covering Windows, macOS, mobile, VDI, cloud apps, identity systems, and VoIP. CompTIA A+ and Security+ certified. Platforms and tools include ServiceNow, JIRA, Remedy, Zoho, Intune, O365, Citrix Workspace, AD/Azure, and major remote support stacks. Work spans remote support, PC/Mac service, configuration, incident resolution, asset lifecycle handling, ticketing and CRM workflows, inventory, logistics, and technical documentation.Gaming and interactive media are a primary passion and specialty area. I am available for media and gaming technology consulting involving platforms, ecosystems, tooling, preservation, and user experience. I founded and run the Gaming Brethren Advocates Mutual-aid Foundation & Society (GBAMFS), a gamer advocacy organization supporting gaming culture, preservation, and community interests enabled by technology.Additional strengths include A/V systems, camera operation, content editing, restoration, mastering, and digital platform promotion. Licensed as Security Officer in the State of Florida.Currently seeking full-time remote or on-site IT roles. Available for freelance and contract IT, media/gaming consulting, and on-site part-time Security work in South Florida. Handywork support offered in limited scope.
I consult, review, analyze, discuss, apply and tinker in and around technology mostly related to computers. Happy to help with whatever you need!
We advocate for the preservation of gaming art, the spirit of gaming culture, and for our brothers and friends who dedicate so much of our time and attention to this emergent culture which is empowered by technology.
Florida-licensed Security Officer serving in a part-time capacity since May 2025. Veteran IT professional with CompTIA A+ and Security+ certifications applying technical risk awareness and procedural discipline to physical security operations. Perform access control, monitoring, check-in, incident observation and reporting, and front-of-house security presence with white-glove customer service standards. Media and social-media literate. Known for attention to detail, controlled engagement posture, and professional client interaction. Continuing pursuit of advanced security credentials.
In my role with Compucom as a Hardware Deployment Technician for a major automotive firm in Fort Lauderdale, Florida, I successfully deployed over 400 computers with peripherals, wireless devices, and specialized automotive diagnostic equipment. Our small team ensured seamless integration across the site, achieving a 100% deployment success rate and earning broad user satisfaction for the quality and reliability of assets and services. In this role I resolved complex technical challenges, including sourcing and updating specialized drivers, and optimizing peripheral performance to meet specifications. Delivered excellent customer service and proactive follow-up, contributing to a smooth deployment process and user satisfaction.
Multitalented domestic handyworker. From A/C socket upgrade/replacement to Zebra printer installation, from Molex to mastic, cabling to caulking, I've got the skills to get it done. Electronic/household wiring to domestic faucet/sink or fixture work. I can connect your stereo surround system. Home|Office infrastructure upgrades & non-licensed facilities improvements