Cincinnati Metropolitan Area
At TEKsystems, my role as Senior Systems Engineer includes leading critical migration projects and administrating the latest vSphere 8.x platforms. My expertise extends to designing and documenting robust Veeam Backup infrastructures for the CVG Airport Authority, ensuring high availability and disaster recovery preparedness. With a solid background in Windows Server administration and Active Directory Certificate Authority migrations, I bring to the table a comprehensive skill set in system deployment and administration. My commitment is anchored in delivering dependable solutions that enhance security, compliance, and the total cost of ownership for our clients.
Designed and deployed a new PKI infrastructure supporting 500+ users and 1,000+ devices, strengthening authentication security and supporting compliance requirements. Redesigned and documented CVG Airport Authority’s Veeam Backup & Replication environment, reducing backup failure rates from ~90% to under 5% and significantly improving recovery readiness. Upgraded and administered Windows Server 2012–2022 infrastructure supporting 350+ endpoints across enterprise operations. Managed 170 TiB HPE Alletra SAN environment and led VMware vVOL improvements to increase storage efficiency and VM performance for critical airport operations.
ed a least-privilege modernization initiative by redesigning 100+ scripts and eliminating shared Domain Admin service accounts, significantly reducing attack surface. Drove MFA implementation in partnership with vendors and internal stakeholders to strengthen enterprise authentication controls. Directed migration of Root CA services from Windows Server 2008 R2 to 2022, preserving continuity for certificate-dependent systems.
Provided technical support and infrastructure administration for 160+ clients across Greater Cincinnati Administered Microsoft 365 and Azure AD environments to ensure secure identity management Utilized ConnectWise Manage and Automate for ticketing, monitoring, and proactive environment management Resolved 20+ ConnectWise tickets daily, troubleshooting issues across Windows Servers, Microsoft 365, network infrastructure, and security systems for a diverse client base. Consulted with clients to align IT service delivery with business objectives, enhancing operational efficiency and IT service satisfaction
Designed and deployed secure, full-stack air-gapped environments meeting aerospace cybersecurity standards (e.g., NIST 800-171), ensuring protection of sensitive data Authored detailed implementation documentation to support system maintenance, security audits, and regulatory compliance readiness (e.g., DFARS, ITAR) Partnered with Information Assurance teams to engineer secure infrastructure solutions, contributing to successful system accreditation under strict aerospace security standards Served as SME for NetApp SAN/NAS storage systems, managing 500+ TiB of storage and ensuring 99.99% uptime for mission-critical aerospace operations Participated actively in daily stand-ups and utilized Agile methodologies for project tracking, progress reporting, and impediment resolution while supporting GE Aerospace initiatives
Directed IT operations across six physician-owned practices, supporting 200+ users. Deployed a new help desk system, improving ticket resolution efficiency by 30% and enhancing IT service satisfaction across seven medical practices. Spearheaded OhioGI's transition to cloud VOIP, replacing a 10+ year old legacy analog system with a unified platform across seven sites, with 300+ handsets, including managing network infrastructure upgrades, new CAT 6 cabling and new Dell switches. Established a patient-facing call center, enhancing appointment and communication management. Installed and maintained over 600+ IT devices. Administered VMware infrastructure and Veeam Backup and Replication disaster recovery systems. Oversaw major EHR system upgrades (e.g., Allscripts) and ongoing support, enhancing clinical documentation and compliance with HIPAA standards. Designed and deployed IT systems for a new endoscopy center, completing the project under budget and ahead of schedule, ensuring full readiness for patient operations.