Dallas, Texas, United States
Experienced Omni-Channel Commerce Consultant that has guided numerous brands and retailers in their efforts to engage customers effectively and drive bottom line results through the strategic application of a broad range of technologies: Enterprise Commerce Platform, Product Information Management, Email Marketing, Analytics, and Distributed Order Management.
Engaged with leading multi-channel retailers and brands to formulate and deliver effective omni-channel tactics and technologies. Guided retailers through the organizational, operational, and technological changes that are required to weave digital and physical channels together to meet the ever-changing expectations of the digital consumer. Optimized store-based fulfillment solutions such as "Ship From Store" and "In-Store Pickup" to achieve both an improved customer experience and higher financial performance.
Designed and deployed an integrated technology ecosystem of enterprise-class eCommerce and Digital Marketing platforms (Demandware, Coremetrics, ExactTarget, et al.), enabling our retail clients to achieve superior business results across all digital touch-points with their customers.