Jeff Johnson

Driving clarity in high-stakes, multi-threaded environments

Claremore, Oklahoma, United States

About

Experienced Senior Customer Service Manager with a demonstrated history of working in the computer software industry. Skilled in Enterprise Software, PaaS, Cold Calling, Customer Relationship Management (CRM), and Professional Services. Strong support professional.

Experience

  • Senior Customer Success Manager at Pigment
    Aug 2022 - Present · 3 yrs 11 mos

  • Planful (Full-time · 1 yr 5 mos)
    • Customer Success Leader
      Jun 2021 - May 2022 · 1 yr

    • Senior Customer Success Manager
      Jan 2021 - Jun 2021 · 6 mos

  • Senior Customer Success Manager at Mattermost
    Nov 2019 - Jan 2021 · 1 yr 3 mos

  • Host Analytics Inc (7 yrs 3 mos)
    • Senior Customer Success Manager
      Mar 2019 - Nov 2019 · 9 mos

    • Customer Service Manager
      Jan 2017 - Mar 2019 · 2 yrs 3 mos

    • Training Instructor
      Aug 2014 - Dec 2016 · 2 yrs 5 mos