Maple Grove, Minnesota, United States
With over 20 years of experience in supply chain management and information technology, I specialize in leadership, project management, and supply chain optimization. At GXO Logistics, I work as Senior Director of Product Management, leveraging my expertise to contribute to impactful initiatives in the logistics and supply chain sector. My career has focused on managing large-scale enterprise programs, driving process improvement, and leading transformative supply chain projects. I am committed to fostering collaboration and driving strategic change within organizations, underpinned by a strong foundation in leadership and analytical skills.
Global Leadership | Product Strategy & Strategic Alliances • GXO IQ Orchestration: Driving the global product vision for GXO IQ, our first-of-its-kind, AI-powered, cloud-native logistics operating system. I focus on leveraging machine learning and predictive analytics to deliver real-time warehouse orchestration and visibility for our global client base. • Strategic Global Alliance: Spearhead the enterprise-wide alliance with Blue Yonder, standardizing and scaling WMS, TMS, and LMS solutions across GXO’s global network to ensure a unified, high-performance technology stack. • Complexity Reduction: Championing the global adoption of Product Management principles to reduce operational complexity and standardize deployment models, directly lowering operating costs while improving system performance. • Innovation Roadmap: Translating complex client operational targets into scalable, innovative digital products that align with GXO’s long-term business and growth objectives.
Regional Leadership | Digital Transformation & Team Excellence • Multi-Region Leadership: Directed comprehensive technology operations across the Americas and Asia Pacific, managing a diverse team across the IT PMO, Implementation, Product, and Quality Assurance (QA) functions. • Agile Transformation: Led a high-impact cultural and operational shift from Waterfall to Agile software delivery, resulting in enhanced responsiveness to customer needs and faster time-to-market for regional solutions. • Pioneering Product Management: Formally introduced the Product Management function to the region, bridging the gap between technical IT delivery and operational excellence to ensure technology served as a direct business driver. • Solution Delivery: Accountable for the end-to-end technology solutions for over 200 clients, ensuring seamless WMS, order management, and transportation management system integrations.
• Network Optimization: Managed storage and throughput capacity for 15 fulfillment centers and 37 last-mile delivery sites across North America. • Measurable Efficiency Gains: Developed standardized tools that increased network capacity utilization by 14% and slashed last-mile dwell time by 22%. • Peak Performance: Led comprehensive peak season readiness planning to ensure network stability and 100% customer promise fulfillment during high-volume periods.
• Strategic Replenishment: Designed complex network topography for import and domestic replenishment to minimize inventory holdings and maximize flow efficiency. • Systems Development: Architected replenishment systems that significantly improved capacity planning, inventory accuracy, and overall profitability.
• Node Activation: Spearheaded the process design and activation of new distribution nodes, ensuring seamless WMS integrations. • AI & Automation: Led cross-functional teams to deploy machine learning-based automation solutions that drove productivity and reduced operational costs. • Market Expansion: Designed and launched Target’s first distribution center in Hawaii, optimizing complex multi-island fulfillment logistics.
• WMS Transformation: Led development for Target’s next-generation WMS, achieving a massive reduction in onboarding ramp time from 2-3 months to just 2-3 hours. • Innovative Flow Models: Implemented Test Centers and Flow Centers to increase replenishment accuracy while reducing store-level operating costs. • Agile Leadership: Applied Agile methodologies to enhance system responsiveness and operational efficiency.
• Large-Scale Systems Management: Managed technology projects for WMS and labor management systems supporting a workforce of over 20,000 team members. • Change Management: Led enterprise-wide change management initiatives to optimize processes and streamline operations.