Jean Guillaume

Director of Platform Operations at MotionPoint

Hollywood, Florida, United States

About

Experience

  • MotionPoint (18 yrs 11 mos)
    • Director of Platform Operations
      Feb 2024 - Present · 2 yrs 6 mos

    • Principal web engineer
      Feb 2022 - Feb 2024 · 2 yrs 1 mo

    • Senior Web Engineer
      Jan 2012 - Feb 2022 · 10 yrs 2 mos

      • Lead a team of Web Engineers responsible for maintaining more than 2,000 localized websites for Fortune 100 companies and B2C retailers such as AT&T, Best Buy, Chrysler, Delta, Disney, IKEA, JetBlue, JPMorgan Chase, Lowe's, T-Mobile, and Victoria's Secret. • Assist Web Engineers in troubleshooting to diagnose and resolve technical issues. • Coach Web Engineers on department policies, procedures and best practices. • Modify translation server configurations to resolve reported issues for assigned accounts and escalations. • Spearhead on-going server optimization efforts to ensure up-time and availability of Website(s). • Create and suggest front-end solutions for customer's website(s). • Configure proprietary translation server software to ensure optimal performance of customer's website(s). • Participates in the training and coaching of Web Engineers and others, directing and prioritizing workload, communicating job expectations, and appraising staff performance. • Collaboratively creates and implements policies and best practices. • Facilitates time-sensitive customer integration and retention initiatives with conference calls, site visits, presentations, and technical evaluations.

  • IT Security Analyst at FIU
    Jan 2005 - Sep 2007 · 2 yrs 9 mos

    • A part of the design and implementation of security initiatives at the border of the University's Network infrastructure. • Monitor commodity log activity to discover and investigate bandwidth leaks and compromised systems around WAN/LAN. • Setup Honeypots and ghost workstations around the campus to capture and study Brute force hacking and other break-in activity. • Investigate Copyright Infringement activity and identify students downloading illegally across the campus network. • Interview and coach potential offenders of the dangers of Copyright Infringement.

  • Web Designer at Hamlet Interactive
    Jan 2003 - Jan 2005 · 2 yrs 1 mo

    - Use HTML, CSS, JS, PHP and other Web technologies to create personal and business Websites. - Use Adobe products such as Flash and Photoshop to design and modify templates for Websites. - Create Marketing campaign material such as Ad Banners and paper flyers for businesses and individuals. -Acquire and maintain hosting for parked and active domains.