Greater Bayonne Area
💳 Fintech Product Leader | From Vision to Execution Expert in payments and financial services, I turn insights into high-performing products. My DNA: combining strategy, innovation, and execution to solve problem, create value, enhance customer experience and drive growth. I have led cross-functional teams, launched impactful products, and navigated complex environments. Passionate about fintech, I strive to build products that redefine industry standards. 🎯 Seeking a Head of Product role to shape the future of payments and finance ? Let’s connect!
📌Context As part of a of product-led transformation and major reorganization, I lead the evolution of my Ecom Payment Regional Product teams, ensuring value creation, growth, and resource efficiency. 📋Responsibilities 🔹 Aligning product strategy with company objectives 🔹 Overseeing Product teams 🔹 Driving transformations 🔹 Managing complex products 🏆Key Achievements & outcomes 🔹 Product Reorganization of 3 Tribes (7 squads) → Clarified product vision, aligned teams, revamped backlogs/roadmaps, and upskilled PMs/POs. 🔹 Product-led transformation → Structured teams around OKRs, QAPs, and QBRs, fostering ownership, customer focus, data-driven decisions, and collaboration. 🔹 Strategic project delivery (CAWL white-label eCommerce offering) → Built a turnkey solution (cards, wallets, APM) with a branded portal, provisioning API, and billing system. 🔹 Migration strategy for an eCommerce gateway (€25M AAR) → Action plan covering gap analysis, roadmap adjustments, customer portfolio analysis, churn risk, and migration strategy. 🔹 Acquirer connections migration → Reduced costs and technical debt, impacting 30% of gateway traffic. 🔹 New Admin Portal → Modernized UX with an MVP portal and centralized architecture. 🔹 Growth acceleration in Western Europe → Secured key accounts, defined KPIs, and increased transactions (+8% in 2024 vs. +6% in 2023). 🎯Scopes 🔹 Western Europe (FR, UK, ES) → Cards (local acquirers, schemes), APMs (BNPL, digital wallets, vouchers), private label cards, and value-added services. 🔹 Merchant Enablers → Portals, white labels, provisioning, and billing. 🛠️Tools & Tech 🔹 Jira - Confluence - Miro - Monday.com 🔹 DevOpS - CI/CD - µservices Architecture - Shared Services - .NET 🔹 Agile / Scrum - OKR - QAP - QBR 🔑Keywords #Product Transformation #Growth & Rationalization #Strategic Execution
📌Context I led the development of an eCommerce & Omnichannel payment acceptance solution for enterprise merchants. Built in a highly regulated environment (PSD2, MIF, SCA), the product was designed with a partner-agnostic flexibility approach and a strong focus on meeting the specific needs of large merchants. 📋Responsibilities 🔹 Omnichannel Payment Strategy Leadership 🔹 Product Management 🔹 Roadmap Ownership and Prioritization 🔹 Cross-Functional Collaboration & Communication 🏆Key Achievements & Outcomes 🔹 Developed the Omnichannel offer, bridging eCommerce and Instore payment platforms → Standardized the One Commerce offer and migrated to a unified architecture 🔹 Launched Smart Routing, optimizing acquirer selection to maximize eCom transaction performance → Launched an MVP in Spain, driving additional sales for Worldline’s acquiring offer 🔹 Integrated new Alternative Payment Methods (APMs) such as Bizum, MB WAY, and Oney Duplo Card → Expanded APM coverage across key markets 🔹 Enhanced the merchant portal with Power BI dashboards to improve conversion tracking and 3DS exemption impact analysis → Modernized monitoring tools, increasing merchant autonomy and reducing support workload 🔹 Acted as Enterprise Product Lead, aligning commercial teams with core product strategy → Won strategic RFPs and supported the launch of key merchants 🔹 Provided market expertise on the French payment landscape & 3DS regulation: SCA adoption monitoring with Banque de France and industry players, promotion of 3DS exemptions → Migrated to 3DSv2, enhancing security and payment frictionless experience 🎯Scopes 🔹 Markets: Mainly France, Spain & UK 🔹 Segment : Enterprise merchants 🔹 Regulatory coverage: PSD2, SCA, MIF, 3DS exemptions 🔹 1 Tribe: 3 squads 🛠️Tools & Tech 🔹 Jira - Confluence - Miro 🔹 DevOpS - CI/CD - µservices Architecture - Shared Services - .NET 🔹 Agile / Scrum 🔑Keywords #Omnichannel Payment #Product Strategy & Innovation #Agile Framework
📌Context Within Worldline's Enterprise BU, I acted as an expert e-commerce consultant in a rapidly evolving environment (PSD2, SCA, GDPR). My role was to support key accounts in adopting high-performance, compliant payment solutions. I also helped onboard and expand major enterprise merchants like ADEO/Leroy Merlin, Marks & Spencer, and Fnac-Darty through my expertise in online and omnichannel payments. 📋Responsibilities 🔹 Act as a bridge between technical and business teams, ensuring alignment with customer needs 🔹 Provide technical expertise and guidance to both prospective and existing customers 🔹 Deliver product demonstrations to showcase platform capabilities and benefits. 🔹 Ensure seamless platform adoption and optimization for customer success 🏆Key Achievements & Outcomes 🔹 E-commerce Strategy & Regulatory Monitoring → Upgraded the BU’s expertise in eCommerce and payment regulations 🔹 Pre-sales Support → Played a key role in securing strategic omnichannel deals (ASDA, ADEO, M&S) through RFP responses, pitches, and demos 🔹 Enterprise Consulting & Account Growth → Achieved a 4% growth in transaction volume through cross-sell and upsell strategies across payment solutions (gateway, acquiring, fraud, marketplace, omnichannel) 🔹 Technical Architecture & API Implementation → Designed payment architectures, optimized customer journeys, and supported API integrations 🔹 Payment Flow Optimization & Regulatory Compliance → Led the successful adoption of SCA and 3DS v2.1 through KPI-driven communication and monitoring 🔹 Internal Training & Knowledge Sharing → Trained 135 employees on eCommerce payment solutions and c ompliance via webinars and workshops 🛠️Tech & Tools 🔹 Data & Analytics: PowerBI / Cube OLAP 🔹 API & Integration: Postman API Tester, REST API (JSON), Client/Mobile/Server SDKs 🔹 Security & Compliance: PCI DSS 🔹 E-commerce Platforms: Shopping Carts 🔑Keywords #e-Commerce & Payments #Business Development #Evangelism & Training
📌 Context With the rapid growth of eCommerce in France, there was a need to strengthen technical expertise and pre-sales support within the commercial team. I was given the opportunity to create and structure a dedicated pre-sales function to professionalize the methodology and leverage my expertise. 📋 Responsibility Establishing and Structuring the Pre-Sales Function to Accelerate eCommerce Growth in France ✅ Key Actions 🔹 Team Structuring & Management: Built and led a team of two consultants. Recruitment, training, upskilling, and goal setting. 🔹 Process Optimization: Mapped out areas of intervention and implemented a structured process for sales teams to request pre-sales resources. 🔹 Sales Enablement & Tooling: Trained sales teams on new product solutions, clarified and presented roadmaps, developed demo packs, and created structured materials to streamline client onboarding. 🏆 Results 🚀 The pre-sales team became a key and structuring function within the commercial organization. 📈 Contribution to France’s commercial team revenue: €19M–€25M annually, with +12% YoY growth. 🔀 Improved resource allocation: fewer unqualified or last-minute requests, leading to better prioritization, greater focus, and increased impact. 💼 Key clients: SNCF, Courir, Go Sport, Saint-Gobain, Smoove, GL. 🎯 Scope Payment Methods, Acceptation , Acquiring , Collection , Reporting , Reconciliation, Marketplace , Fraud , Tokens, Subscription , Integration modes , API , Omnichannel , Portals , Backoffice, Batch .
📌 Context In the fast-evolving eCommerce market in France, I play a dual role as a Pre-Sales & Technical Consultant to drive business growth and customer success. I provide deep payment expertise across the sales cycle, act as a trusted advisor, support integrations, defining the right solutions and optimize fraud prevention strategies. 📋 Responsibility Driving Payment Innovation & Business Growth in a Hyper-Growth eCommerce Market ✅Key Actions 🔹 Sales Cycle Engagement – Leads qualification, RFPs/RFIs answer, value proposition presentations, and upsell opportunities identification. 🔹 Client Advisory & Solution Design – Supporting mid-to-large merchants in Retail, Digital, and Fashion with seamless payment integration. 🔹 Solution Discovery – Defining tailored solutions, gathering requirements, and leading design phases. 🔹 Workshops & Deployment – Managing integration (UX, API, Reporting), overseeing launches, testing, and monitoring performance. 🔹 Account Optimization – Enhancing payment flows through best practices in authentication, authorization, and chargeback analysis. 🔹 Product Collaboration – Providing feedback, testing new features, and supporting pilot rollouts. 🔹 Training & Enablement – Educating internal teams and merchants on fraud prevention and back-office tools. 🏆 Results & Impact 🔹 New Business & Integrations – Contributed to key wins including Agnès B, INDIGO, CELIO, Picard, Carrefour, JCDecaux, DIM, SushiShop, Unibet, Galeries Lafayette, L’Occitane, Quiksilver & more. 🔹 Upsell & Expansion – Developed Fnac, La Redoute with new geographies & fraud solutions. 🔹 Retention & Defense – Secured Deezer, TF1 Téléshopping, BonPrix, Eurotunnel. 🔹 Revenue Growth – Managed accounts worth €1.4M–€1.5M yearly, contributing to a €12M–€19M BU growing +19% YoY.
The GESCO application supports and manages the flow of internet offers provided by Bouyges Telecom. These offers are available in terms of of subscriptions, or migration of subscriptions towards spophisticated offers mixing (TV + VOIP + internet access). Migration operations can include interactions with external operators and the management of everyday life such as moving. Analysis, Design and development of J2EE web services (JAXB, JAX-WS) in Glassfish environment in order to provide new modules taking in charge migration of offers from ADSL technologies to optical fiber technologies. The web services are created as Stateless EJB 3.0. Exposing APIs for customer services and creation of client modules in charge of communicating with the web services of the field support. Improvement of testing techniques so to reinforce the test harness around existing business and technical layers. Qualification of the persistence layer in charge of the mapping to the Oracle database. Development of SOAP UI templates dedicated to functional testing of the new modules for simulation tests. Integration of Groovy scripts test procedures to the SOAP UI templates . Implementation of the Scrum methodology with the active support of a Scrum Master and especially monitoring of the new team velocity in order o prepare for the transition to the technical handling of all applications involved in flow management of commands.
Refactoring and evolution of the STARS military tactical editor Based on a multi-tier Java/J2EE architecture (EJB 3.0 on JBOSS) the STARS editor allows the analysis, the collection and import of tactical information from strategic sources of observations located in battle fields (radar, automatic observation stations, observer data etc..). Historical data are persisted into an ORACLE. These data can be re-accessed and replayed in the context of strategic military simulations. Analysis, design and development of components of the new STARS framework, and specific migration to application server JBOSS 5.0 and EJB technologies 3.1. Analysis, design and development of new OSGi components so to offer versions of products easily adjustable according to customer profiles Analyze, design and development of modules for collecting and importing external data into the STARS system compliance and implementation methodologies UP (UML design, RDD, DDD and TDD). Creation of J2EE services that implement a Java DSL for the formulation of queries from the editor EJBQL tactics Refactoring of pre-existing module dedicated to the asynchronous exchange of sources of information (images, documents etc.) based on proprietary implementations to more portable solutions exploiting on EJB, Servlet and JMS Definition and implementation of a policy of continuous integration of the STARS software suite, Refactoring activity the legacy project to make the code testable (from simple "legacy code" to testable and improved) code to conform it to the constraints imposed by customers.
Monitoring and maintenance of the PRISM application Design, Modeling (Visio) of the new container allowing hot loading of plug-ins (Generic Factory Pattern) Monitoring and improving the connection modules and distribution of incoming PRISM requests (integration server GRID LSF). Development of the site administration environment Servlet 2.4 / JSPX 2.0 Support to the refactoring of the database schema (Oracle 10i) modeling the application business and contribution into the design and development of the Framework of access to basic Monitoring and Tuning of the Java virtual machine environment hosted under high stressed Linux RedHat AMD64 servers. Virtual machines were managing Heap sizes greater than 4GB Design, development and implementation of new project modules PRiSALiD. The project is a new type of middleware Event Driven Architecture. It aims to correlate the measured performance of the application to the available resources so to provide the best performance, in a self-adaptive manner.His achievement was made through : the Modeling, Design (StarUML) and implementation of a distributed system of Local Monitoring Agents (LMA) and Distributed Monitoring Agents (DMA). The implementation relied on the composition of monitored events instrumented in a JMX layer. Modeling, Design (StarUML) and implementing a system of scheduling. Our goal was to specialize in the making of auto adaptive decisions in response to performance monitored and / or simple events / composite detected. Integration with the BEA WebLogic with migration and standardization of business components in component service type EJB. Establishing a method of design and development based on my expertise Design, development and development of sleep and retry connections with control of failover on business application