Houston, Texas, United States
- Supporting Tail End Spend commercial strategies focused on supplier management, sourcing efficiency, procurement optimization, and value creation as part of BASF’s Commercial & Sales PDP
- Managed customer requests and business processes spanning 62 countries through Salesforce and BASF digital platforms. - Led myBASFWorld onboarding efforts across North and Central America, expanding customer self-service capabilities. - Coordinated customer transitions and commercial initiatives across Sales, Customer Care, Supply Chain, Distribution, and Master Data. - Contributed to a major distribution transition and strategic projects involving market analysis, customer segmentation, and digital transformation. - Served as a liaison between customers and internal teams to improve operational efficiency and the customer experience.
- Maintained Power BI dashboards using Salesforce CRM data to support the Virtual Pharma Assistants platforms and commercial decision-making. - Supported digital transformation initiatives across customer-facing and internal pharmaceutical platforms. - Developed digital content and adoption materials to increase awareness and engagement with BASF digital solutions. - Represented BASF’s Commercial & Sales PDP through university recruiting and professional development initiatives.
- Earned two awards from Rutgers Office of Fraternity and Sorority Affairs (OFSA): the Three Star Chapter Award for excellence in operations and leadership and the Programming Achievement Award for impactful campus engagement.
- Founded and operated a private tutoring business serving 100+ students across multiple academic disciplines. - Built client acquisition strategy, pricing model, and operational structure from the ground up. - Managed business finances, scheduling, and client relationships independently.
- Managed performance insights across 113 dealerships in the New York Region, supporting sales, service, and e-commerce operations. - Delivered data-driven pricing analyses, website audits, and economic insights to improve regional performance. - Developed marketing collateral for 2024 Tacoma and Tundra launches across all regional dealerships. - Partnered with corporate field representatives to enhance dealer consulting strategy.