Jean-François Juzeau

Supply Chain Director at Merz Lifecare

Heidelberg, Baden-Württemberg, Germany

About

Driven professional with 15 years of experience across a broad range of Supply Chain functions. Passion for leading interdisciplinary teams, proven experience of project management and recognised interpersonal skills.

Experience

  • Senior Director Supply & Customer Operations at Merz Lifecare
    Nov 2022 - Present · 3 yrs 9 mos

  • RB (13 yrs 2 mos)
    • Head of Customer Supply DACH
      Sep 2018 - Oct 2022 · 4 yrs 2 mos

      - Accountability for Order-to-invoice processing and customer disputes. - Leading 21 customer service coordinators, team leaders and project managers in 3 locations. Main achievements: - Best-in-class customer execution of the separation of RB into 2 independent divisions. - Step change in customer collaboration with German retailers in Supply Chain and digitalisation. - Supply Chain execution on leading Hygiene brands through Corona pandemic including Sagrotan

    • SAP Project Lead - Central Europe
      Oct 2016 - Aug 2018 · 1 yr 11 mos

      - Full project accountability, reporting to regional and global stakeholders. - Leading a team of 49 business users and managers. - Collaboration with Accenture as System Integrator for development, testing and data migration. - Collaboration with central RB teams on process & technical governance. - Driving the business transformation agenda, with full involvement of 3 Change Managers. Main achievement: Simultaneous SAP Go-Live in 12 countries, without impacting business revenues.

    • Supply Chain Manager - Ireland
      Jan 2015 - Sep 2016 · 1 yr 9 mos

      - Accountability for demand planning, logistics and customer service for the Irish market. - Leadership of 3 direct employees and managing 2 distributors and a third-party logistics provider. - Introduction of S&OP discipline to RB Ireland. Main achievement: Reorganisation of the Supply Chain for RB Ireland, changing the Route-To-Market and Sales force model towards a more customer-oriented and cost-efficient structure (including synergies with RB UK).

  • REXEL Senate (2 yrs 7 mos)
    • Regional Inventory Controller
      Jul 2007 - Jul 2009 · 2 yrs 1 mo

      - Operational responsibility for day-to-day management of £4.7M of stock across 22 warehouses, including 2 regional distribution centres. - Supplier relationship management, pricing negotiations, regional promotion support and coordination. - Projects on Inventory reduction, range renewals, obsolete stock phasing out, recovery of stock depreciation provision. - Regional trainer and Superuser on new ERP implementation.

    • Corporate Supply Chain Intern
      Jan 2007 - Jun 2007 · 6 mos

      - Development of an inventory management tool for different logistics architecture models. - Implementation in 2 markets with different centralisation levels.