Luxembourg
OVERVIEW 20+ years in Tech & Telecom (Nokia, Vodafone), with a track record of scaling and optimizing operations: launched €100m+ service lines, led a €200m P&L (devices & services), managed €10m capex, and delivered €200m cash flow uplift. Deep expertise across consumer tech, retail, e-commerce, digital products, supply chain, and circular economy models. Applying engineering rigor, team leadership and strategic partnerships to solve customer and business challenges and unlock value. HOW I SUPPORT COMPANIES ACROSS SECTORS - In Consumer Tech: I help Product companies and manufacturers move from traditional hardware sales to subscription models delivering revenue growth and sustainability - In Climate Tech: I develop partnerships between Telcos / Retailers and the actors of circular economy (marketplaces, refurbishers, reverse logistics company), based on my deep knowledge of the value chain and how to achieve operational excellence. - In Health Wearables: With a strong inclination for personal health, I use my GTM and Market entry experience to support companies sell their products and subscriptions in B2C channels. - In Satellite / Space tech: I support satellite companies develop new Direct-to-Device connectivity to monetize fast their investments – with on focus on partnerships between chipset manufacturers, device OEMs, Telcos and Satellite companies. FUNCTIONAL AND LEADERSHIP EXPERTISE - Deep expertise across sales and aftersales of branded and white label products for both B2C and B2B segments. - Strong hands‑on, cross‑functional leadership across product distribution strategy, portfolio ranging, marketing, aftersales, services, trade operations, logistics, and financial management. - Experience operating in both central and local roles, combining strategic design, systematic approaches with execution excellence and speed. - Built and managed strategic partnerships with OEMs, distributors, logistics providers, and platform partners. - Led multiple transformation initiatives, including digitalisation of supply‑chain management, cash‑flow optimisation, launch of circular services (trade‑in, second life), automation of operational activities, and team leadership and reorganisation. - Creates impact by energizing teams with a compelling vision, focusing on what matters most & bringing clarity to complex topics - rooted in core values around curiosity, integrity and tenacity.
COO / Ops Director for the Product BU (5Bn€ spend). Strategic Goal: Turnaround operations with automation / AI, working capital playbook (DSO, DPO, DIO) and ESG best practice / Circularity. Level: Report to Group BU Director. Leadership: 100-person team, 6 direct reports, 4-level structure in 2 locations. Budget: 3M€ Capex, 2M€ project Opex, 6M€ People Opex. Scope: Supply chain, logistics, procurement & customer operations in Vodafone 15 EMEA markets for own branded and 3rd party Devices sold to B2C and B2B. Digital Platforms (process, tools) to optimize launches, pricing, payables and receivables. Achievements: - Optimized cash by 200M€, moving from a localized model to an integrated high-performance engine for receivables and inventory. - Structurally improved operations (3M€ reduction in logistics costs) through scalable process, robust governance/data, partnership. - Built Ops & eCommerce platforms that cut turnaround time by 50% through process and system simplification, boosted automation by 20% and scaled circular economy with marketplaces. - Re-designed organization for ops excellence and transformation, while increasing team engagement and morale to >80%. - Define the Climate Transition Plan to lower Scope 3 carbon emissions by 60% by 2030, by innovating and scaling new product ownership models (device leasing, collection, resell, recycling), developing a carbon model, strengthening LCA reporting and engaging key suppliers. - Coach and mentor managers, embed trust and accountability values, develop talents - achieved top results (7 out of 8 scores 90%).
CPO / Product Director for start-up innovation within Vodafone. Strategic Goal: Launch a Circular Economy service line (SaaS) as a growth lever to enhance customer retention (ARR), targeting €300M incremental revenue over 5-years. Level: Report to Group BU Director. Leadership: Direct oversight of 10 senior GTM leaders, complemented by delivery and dev teams. Budget: 5M€ Capex and 1M€ Opex. Achievements: - Defined the market entry and launched MVP in 6 months in biggest market (Germany), based on a compelling Product vision, solid commercial business case and a proposition delivering differentiated benefits to consumers – Achieved product experience rated 4.8 stars out of 5 in the first 2 months.. Secured 5M€ 'series A' investment to scale to 5 markets in 1 year. - Improved P&L and KPIs by improving customer reach (inflow 3x), simplifying digital funnel (conversion 10x), and optimizing pricing (profitability +10pp). Mobilized a diverse squad of commercial, marketing, technology/IT team and developed the product in a start-up mode using the SAFe Agile framework.
From 2019-2021, I took the extra responsibility (on top of my role in Vodafone Ireland) as Global Sustainability Lead for Group Commercial to define/deliver the plan to become Netzero by 2040. Achievements - Presented to Exco a Circular Economy plan aiming for a 30% reduction in emissions, which unlocked a 10M€ Capex fund to develop new Products. - Joined forces with key suppliers and partners in Tech, deployed new eco rating standard, eco products, communicated through PR. - Gathered support from 100’s colleagues and sparked a new culture on sustainability with thought leadership at company-wide events.
Evolved from R&D and project management to product marketing and category portfolio roles. Brought new mobile technologies to market from concepting to industrialization, e.g. lowest radiation of a phone into the human body (2005) and first GPS phone (2007). Piloted a 20-people project in design, procurement and manufacturing, and realized Nokia’s shortest time-to-market (10 months) from concept to launch (2008). Defined mass-market product strategy for 2010-2012, then developed and delivered the roadmap with 20Bn€ revenue.
Developed mobile solutions for worldwide technology companies, awarded two US patents on innovation resulting in $5M incremental sales. Recognized by major client for customer-oriented, analytical and ethical mindset, resulting in the acquisition of multi-million-dollar contracts.