Charleston, South Carolina, United States
Assisted in partner, associate, and paralegal recruiting efforts through the development of financial value-add forecasts, candidate questionnaires, interview training guides, and collections tables. Served as a process improvement specialist, completing several technological upscaling initiatives. Served as a Benefits and Workplace Initiatives administrator, assisting in new hire processes and current employee Benefits administration.
Worked with an analyst team to examine customer engagement digital strategy, prevent cardholder delinquency, minimize customer debt burden by up to $10 million, and direct delinquent cardholders to the appropriate financial planning resources.
Worked in the Special Events & Protocol division planning and executing Georgia Tech's largest Institute events, creating and maintaining communications databases, managing all event correspondence, analyzing event data for forecasting and strategic planning, and optimizing planning processes and procedures.
Served the Global Procurement Management division as a student intern. Created financial models to optimize the efficiency of Crawford’s general and executive fleet programs, resulting in over $100,000 in annualized cost savings. Automated the fleet maintenance expense analysis process, integrating data from external host servers into easily accessible live analysis models. Developed the Crawford Telematics & Driver Safety Program to improve fleet safety and enable data-driven cost savings decisions in lease negotiations.