Jordan Bulloff

Senior Customer Success Manager at Atlassian

Amsterdam, North Holland, Netherlands

About

Experience

  • Senior Customer Success Manager at Atlassian
    2019 - Present · 7 yrs 7 mos

  • Senior SaaS Engagement Manager at INDG
    2018 - 2019 · 1 yr

  • Project Manager / Solutions Consultant (SaaS) at TMC, a division of C.H. Robinson
    2017 - 2018 · 1 yr

    Designed and implemented solutions for Fortune 500 prospects and existing clients with TMC’s SaaS based supply chain platform and managed services. Worked closely with the sales team to provide pre-sales leadership, support RFPs and create proposals. Liaised with the product team to share client feedback and enhance offerings. Upsold / Cross sold numerous products and services which had a major impact on the company's most profitable results to date.

  • Solutions Consultant at inSided
    2016 - 2017 · 1 yr

    Built custom solutions for clients and prospects with over 1 million customers worldwide on inSided’s SaaS based social media platform; Created, demonstrated and maintained sales enablement materials such as template demo scripts, competitor battle cards and slide decks; Supported RFPs, RFIs and created proposals; Gathered insights from clients and prospects and provided strategic input to improve the product portfolio and roadmap.

  • Global Solutions Consultant at NAVEX Global
    2014 - 2016 · 2 yrs

    Consulted with C-Level Executives and Program Managers for Fortune 500 organizations to custom tailor and implement NAVEX Global’s cutting edge SaaS based compliance software; Followed a replicable methodology to gather requirements, define strategy, design and develop clients’ systems and ultimately deploy solutions; Owned my engagement’s budgets and project managed internal and external teams to ensure global deployments launched on time and within budget; Cross-sold and up-sold additional products and features.