Jay Yeater

๐Ÿš€ Scaling SaaS | ๐Ÿ“Š Data Whisperer | ๐Ÿ› ๏ธ Process Optimizer | ๐Ÿ˜‚ Questionable Comedian

Findlay, Ohio, United States

About

Iโ€™m a data-driven leader who thrives on solving complex challenges with creativity and clarity. Results matter. Clear communication matters. But most of all, people matter. I prioritize building strong, authentic relationships that foster collaboration, drive impact and create a workplace culture where everyone can succeed.

Experience

  • Vice President of Customer Operations at Redis
    Apr 2024 - Present ยท 2 yrs 4 mos

  • Zscaler (5 yrs 6 mos)
    • Senior Director of Go-To-Market Operations
      Oct 2021 - Apr 2024 ยท 2 yrs 7 mos

    • Director of Customer Success Operations
      Apr 2020 - Oct 2021 ยท 1 yr 7 mos

    • Manager of Customer Success Operations
      Nov 2018 - Apr 2020 ยท 1 yr 6 mos

      Defining customer success objectives, strategy and tactics and in implementing scalable processes and tools to enable our global teams.

  • CentraComm ()
    • Sales and Marketing Manager
      Apr 2018 - Oct 2018 ยท 7 mos

      Proud to lead a team of tech gurus and dreamers looking to help companies stay secure and achieve their IT goals. I oversee all sales, marketing, and operations for the company, and work to implement better processes, cost savings, and solutions that allows our clients and goals to move forward.

    • Enterprise Client Executive
      Feb 2018 - Apr 2018 ยท 3 mos

      Working with a team of talented engineers, I provide value to customers through technical solutions aimed at business networking and security challenges.

    • Marketing and Channel Partnerships Manager
      Apr 2015 - Feb 2018 ยท 2 yrs 11 mos

      Responsible for developing and implementing marketing strategy across all company product lines, overseeing all channel partner relationships, managing all corporate public relations and lead generation. Additionally focused on creating strategy/leading tactical execution of all demand generation initiatives. Finally, working with our marketing and inside sales teams, I focus on developing measurable marketing successes via inbound strategy, paid advertising, and clever social engagements.

  • SCADA Interface Developer at Marathon Pipe Line
    Feb 2014 - Apr 2015 ยท 1 yr 3 mos

    Assisted alongside a specialized team to develop, design, and implement a corporate SCADA network. Projects were focused on producing database driven interfaces that adhered to all usability and productivity standards.

  • Director of Digital Marketing at AR Marketing
    Nov 2009 - Feb 2014 ยท 4 yrs 4 mos

    Produced creative digital solutions across multiple channels to impact clients marketing programs and campaign effectiveness. Additional, I championed all social media, web, and digital initiatives as well as positioning the company as a thought leader in its segment through industry exposure and educational content.