Jayakrishnan KC

Chief of Staff, NetApp India MD Office

Bengaluru, Karnataka, India

About

Dynamic leader with 22 years of hands-on experience in delivery, client, project and program management. An expert in the areas of large and complex program/project management, business transformation, system integration, product development and implementation. Hands on experience in managing multinational cross functional projects/programs for Tier-1 customers worldwide in the area of Big Data, Business Intelligence, Data Management and Telecom Networking. Specialties : ● Program/ Project Management ● Strategic Planning & Mgmt ● Client Relationship Mgmt ● Team Leadership & Resource Mgmt ● Risk Management ● Quality & Compliance ● Pre-sales support ● Services and product roll out ● Vendor Management ● SDLC ● Agile

Experience

  • NetApp (8 yrs 9 mos)
    • Chief of Staff, NetApp India MD Office
      Oct 2023 - Present · 2 yrs 10 mos

    • Senior Engineering Program Manager
      Nov 2017 - Oct 2023 · 6 yrs

      Handling Program deliveries for Engineering team who is processing, parsing and storing NetApp’s storage device health data for Auto Support, Customer Case resolution and Sales Enablement using Big Data platform (Hadoop, SPARK, Kafka, etc) by data ingestion, data transformation and the downstream reporting.

  • Redknee (4 yrs 6 mos)
    • Senior Program Manager
      Jan 2015 - Sep 2017 · 2 yrs 9 mos

      • Managed Redknee - ex NSN BSS End to End Product Portfolio Integration Program to create world class Turnkey Convergent Billing product. • Managing cross functional global team. Working collaboratively with architecture board, development, test, business leadership and our partner teams to ensure that product meets functional, quality, performance, scalability, privacy, security and usability requirements which can be marketed.

    • Program Manager
      Apr 2013 - Dec 2014 · 1 yr 9 mos

      • Lead and manage cross functional global teams and collaborators to deliver innovative high quality products.

  • Nokia Siemens Networks (5 yrs 3 mos)
    • Program Manager
      Jul 2010 - Mar 2013 · 2 yrs 9 mos

      • The Program Manager is the key cross-functional role in Business Units. I orchestrated and lead the product creation of a release across all involved functions and programs. • Proven track record of successful launching, directing and managing large scale programs by performing management functions such as planning, scheduling, organizing, and tracking processes, ensuring the feasibility of each project.

    • Customer Project Manager
      Jan 2008 - Jun 2010 · 2 yrs 6 mos

      Responsible for Project Management starting from support during RFE processing to roll out of the service for Vodafone India. Successfully handled multiple Intelligent Networks expansion projects and major SW deliverable for Vodafone India.

  • Siemens Communication Software (7 yrs)
    • Project Leader
      Jul 2005 - Dec 2007 · 2 yrs 6 mos

      Leading the test team for Intelligent Network service software across the globe. Active coordination with diverse teams such as technical Sales, TAC2 Service, system Integration, technical product support, development and project management organization spread across different locations for timely delivery of solutions / problem resolution.

    • Senior Software Engineer / Software Engineer
      Jan 2001 - Jun 2005 · 4 yrs 6 mos

      Project Coordinator/Test engineer for Stability testing and Regression testing for Net Manager & Switch Commander Projects

  • Engineer at IPA PVT LTD,BANGALORE
    Dec 1998 - Apr 2000 · 1 yr 5 mos

    Test Engineer