Singapore
With over 30 years of experience, having worked in both multinational and local banks, my expertise spans various banking domains with emphasis in Transaction Banking (Payment, Cash Management), Trade and Custody Services. I have successfully led cross-department initiatives, from front-office to back-office, developed and managed product focused banking solutions with large cross-regional teams. • Domains: Transaction Banking, Payment, Cash Management, Trade Finance, Security Services, Financial Markets, Corporate, Private Wealth, and Retail Banking, last-mile applications • Skills: Application development, delivery management, production support, cross-department initiatives, program management in complex and demanding technology environments. • Expertise in Payment products, optimising end to end transaction flow, developing cost-effective solutions • Leadership: Built large teams across geographies, delivered cost savings & scalable solutions in transaction banking. • Cultural Appreciation by working with staff across various geographies and countries.
• Oversee department/domain risk across multiple teams, ensuring a gradual reduction and mitigation of known risks while maintaining effective controls to handle unforeseen risks. • Drive continuous improvement by delivering application fixes, enhancing capacity, and upgrading performance. Proactively address business growth drivers to enhance platform stability.
As Head of Global Transaction Banking & Corporate Finance Production Services Asia Pacific - I am responsible for the application support delivery across Asia Pacific for the Corporate banking / Cash Management / Trade / Securities / Corporate Finance areas and globally responsible for Trade Services Application Support. In addition, I also cover Branch applications support for Asia pacific countries including India, Singapore, China, HK, Korea & Japan and repatriation of Application support from vendors to internal resources globally
Service Delivery APAC Lead within GT Production Global Transaction Banking and Asset & Wealth Management and manage Apac Branch IT across multiple countries
As Head of Global Transaction Banking & Corporate Finance Production Services Asia Pacific - I am responsible for the application support delivery across Asia Pacific for the Corporate banking / Cash Management / Trade / Securities / Corporate Finance areas and globally responsible for Trade Services Application Support
- Manage number of projects within Transaction Banking - Payment Systems area - Working with vendor resources, offshore in-house IT teams in ensuring project deliverables are met within budget and schedule
- Played key role with the hiring of over 100 Application Management / Support resources to meet the demand from Lehman US business acquisition - Project Management of portfolio of applications covering development and testing in areas including Equity Trading, Exchange Connectivity, Commercial Mortgage backed securities origination & servicing, Money Market applications - Involved with overseeing the Quality process roll-out & implementation and client satisfaction level improvements across Application Management Service Center
- Responsible for the delivery and support of applications across various business areas including Cash Management, Global Markets Research, Compliance, Global Market Operations, Regulatory Reporting, Accounts Payable / Finance and HR functions (Corporate Center Systems) - Manage budget & staff (both internal and vendor) resources - Relationship management with both Service Providers and Internal clients