New York City Metropolitan Area
-Acted as Leader-On-Duty Beauty Advisor to 7 colleagues and oversaw daily staffing and organizational operations -Exceeded daily sales goal $200 - $500 by identifying opportunities to drive weekly store sales-margin by 5% - 10% -Focused on building trust and brand loyalty with clientele. Enrollments in loyalty program boosted CRM by sending personalized communications to clients, which in turn garnered a 60% increase in repeat customer sales
-Consulted with up to 60 clients daily through video meetings to answer questions and dispense product recommendations. Engagement progress tracked at over the 30% marker, with personalized sales promo code -Exercised enthusiasm for digital marketing and knowledge of trends in relation to content, mobile and social influence in order to relate to consumers and build a strong virtual presence for the company
-United with 2 store teams of 25+ people to conduct monthly product training and promotional days -Partnered with other brand vendors to collectively sell and promote merchandise, which increased sales by 15%