Jay Shah

Marketing Professional | Paid & Organic Social · Campaign Execution · Creative Production | Sydney & Melbourne | Open to Work

Greater Sydney Area

About

I think in strategy, work in execution, and can open Illustrator when the brief needs it. Hi, I'am Jay A Digital media graduate based in Sydney, open to entry-level roles in digital marketing, social media, and campaign implementation. Master of Marketing · UTS Dean's Merit List (WAM 82.75) · Digital Marketing certified · Based in Sydney, open to work across Australia. I've supported campaign execution across social, search, and digital channels, from coordinating assets and scheduling content to collecting performance data and flagging discrepancies. My agency internship at Yellophant Digital gave me hands-on exposure across 8 FMCG and lifestyle brands, working alongside strategy and creative teams. I am also trained professionally as a graphic designer, adding creative production to everything I already knew about campaigns and media. The right message, in the right place, at the right moment can shift how people think about a brand. That's what keeps me curious and sharp. 𝗪𝗵𝗮𝘁 𝗜 𝗯𝗿𝗶𝗻𝗴: → Campaign setup & execution support → Social media coordination (Meta Ads Manager, Meta Business Suite) → Performance tracking & reporting (Google Analytics, Excel) → Strong attention to detail and fast-paced delivery → Exposure to search, OOH, online video, and integrated campaigns I've worked across various genres including FMCG, lifestyle, retail, and UTS brand projects, which has led me to be comfortable adapting tone, strategy, and execution to very different brand contexts 𝗞𝗲𝘆 𝘁𝗼𝗼𝗹𝘀: Meta Ads · Google Ads · Google Analytics · Excel · PowerPoint · Canva · WordPress · Adobe Creative Suite (llustrator, Photoshop, Canva, InDesign). Open to roles across media agencies, marketing teams, and in-house brands across roles including, digital marketing, social media marketing, campaign coordinator, media assistant, paid social, creative & performance. 📩 [email protected]

Experience

  • Online Personal Shopper and Front End Customer Service at Woolworths Supermarkets
    Feb 2024 - Present · 2 yrs 5 mos

    In a high-volume, fast-paced retail environment, I consistently deliver accurate and efficient service across 20–30 online orders per shift, building the same attention to detail, data monitoring, and cross-team coordination skills that translate directly into campaign operations and media execution. - Maintain 95%+ order accuracy rate, demonstrating reliability and precision under pressure - Monitor daily KPIs, identify discrepancies, and resolve issues efficiently - Coordinate across multiple in-store teams to maintain service standards during peak periods - Recognised by store leadership for consistent performance, organisation, and dependability

  • Retail Team Member at TK MAXX
    Nov 2023 - Jun 2024 · 8 mos

    Supported high-volume retail operations alongside a full-time Master of Marketing at UTS, strengthening the composure, accuracy, and organisational discipline that carry directly into fast-paced, deadline-driven work environments. - Supported shopfloor operations and visual merchandising in a busy retail environment - Maintained accuracy and customer service standards consistently under time pressure - Managed competing priorities across a demanding retail environment while completing postgraduate studies full-time

  • Business and Marketing Executive at S.M Enterprises (Culture)
    Aug 2022 - Jul 2023 · 1 yr

    Took on a full operational role within the small-to-medium family business, managing client relationships, coordinating orders, and processing data end-to-end. A hands-on environment that built commercial accountability and attention to detail from the ground up. - Managed B2B client servicing, order coordination, and ongoing account communication. - ​Processed operational and sales data with high accuracy; delivered competitor and category research to support decision-making. - ​Improved repeat business by an estimated 12–18% through structured client follow-ups.

  • Social Media Marketing Intern at Yellophant Digital
    Apr 2022 - Jul 2022 · 4 mos

    A fast-paced digital agency where I supported organic social campaign execution across 8 FMCG and lifestyle brands simultaneously, building hands-on experience in multi-brand coordination, content scheduling, and performance tracking. - Supported day-to-day execution of organic social media campaigns across multiple brand accounts - Coordinated content schedules and creative assets to ensure accurate, on-time publishing - Collected and processed performance data (reach, engagement, follower growth) for internal reporting - Conducted weekly quality checks to identify discrepancies and flag optimisation opportunities - Collaborated closely with strategy, creative, and client servicing teams to support smooth campaign delivery

  • Web Martini (Internship · 3 mos)
    • Social Media Cluster
      Jul 2021 - Aug 2021 · 2 mos

      Handled daily social media and digital marketing tasks for multiple small business brands. - Executed daily engagement boosting tasks to support traffic, follower growth, and platform activity. - Completed assigned content updates and ensured timely delivery across various brand accounts.

    • Social Media Coordinator
      Jun 2021 - Jul 2021 · 2 mos

      Promoted to oversee a group of interns and coordinate task execution for multiple brand accounts. 𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 - Led a team of 𝟭𝟭 𝗶𝗻𝘁𝗲𝗿𝗻𝘀, assigning tasks and reviewing output to maintain accuracy and consistent execution. - Ensured smooth workflow by communicating updates, clarifying responsibilities, and supporting interns with daily deliverables. - Coordinated directly with senior managers to align task completion, share progress, and maintain quality standards across brand accounts.