Jay Giles, CSCMP

Supply Chain Manager

Toronto, Ontario, Canada

About

Dynamic and results-driven Supply Chain professional with 10+ years of experience across healthcare, Consumer Packaged Goods (C.P.G.), and Direct-to-Consumer (D.T.C.) sectors. Proven success leading high-performing teams in demand planning, S&OP, inventory management, customer service, cash collections, and 3PL distribution center operations. Known for strong analytical capabilities and a track record of driving efficiency through streamlined systems and processes—delivering measurable cost savings, enhanced inventory accuracy, and improved customer satisfaction. Adept at navigating complex projects, including ERP transitions and business divestments. Demonstrated ability to consistently hit planning KPIs and support successful product launches with high forecast accuracy. A strategic leader with a passion for operational excellence and continuous improvement.

Experience

  • Supply Chain Manager at Bausch + Lomb
    Aug 2023 - Present · 2 yrs 11 mos

  • LifeScan (4 yrs 11 mos)
    • Commercial Operations Lead
      Dec 2020 - Aug 2023 · 2 yrs 9 mos

      Manage the Commercial Operations Team overseeing the U.S. & Canada, encompassing Demand Planning, Sales and Operations Planning, Inventory Management, Customer Service, Cash Collections, and 3PL D.C. Operations.

    • Senior Supply Chain Analyst
      Oct 2018 - Dec 2020 · 2 yrs 3 mos

      - Canada Sales & Operations Planning (S&OP) Lead - Canada Demand Planning Lead - Inventory Management (Inventory Targets, SLOB, 3PL, etc...) - New Product Introduction - Canada Supply Chain Lead

  • Johnson & Johnson (6 yrs 6 mos)
    • Sr. Supply Chain Analyst
      Sep 2016 - Sep 2018 · 2 yrs 1 mo

      - Canada Sales & Operations Planning (S&OP) Lead - Canada Demand Planning Lead - Inventory Management (Inventory Targets, SLOB, etc...) - Canada Supply Planning - Divestitures - Supply Chain - Consignment Management

    • Team Lead - Supply Chain Planning [LifeScan and Animas] (interim)
      Apr 2015 - Sep 2016 · 1 yr 6 mos

      - SAP Implementation - Regional JJDS Supply Chain Lead Direct Oversight: (Two direct reports) - Canada Sales & Operations Planning (S&OP) - Canada Demand Planning - Inventory Management (Inventory Targets, SLOB, etc...) - Canada Supply Planning - Consignment - 3rd Party Rework and Co-packing

    • Supply Chain Analyst
      Apr 2012 - Apr 2015 · 3 yrs 1 mo

      - Inventory Management (Inventory Targets, SLOB, etc...) - Canada Supply Planning - Consignment Management - 3rd Party Rework and Co-packing - Reporting KPI's: LIFR, OTIF, Inv. $

  • Whistler Blackcomb (Whistler, BC, CA)
    • Warehouse/ Logistics Supervisor
      Oct 2007 - Apr 2012 · 4 yrs 7 mos

    • Purchasing Agent
      Jan 2007 - Oct 2007 · 10 mos

  • Purchasing Coordinator at The Marco Corporation
    Apr 2006 - Jan 2007 · 10 mos