Austria
- Safety Manager as per ICAO Annex 19 responsible for the implementation and maintenance of the SMS with direct reporting line to the company's Accountable Executive. - Responsible for the development, implementation, and maintenance of the AXS Group SMS, SeMS, QMS, EMS and ISMS. - Develop and implement safety, security, quality and environmental management strategy and plans, including systems, and timescales, to support, contribute to and integrate within the organization's annual business plan and long-term strategy. - Develop and maintain systems to measure performance against established standards. - Schedule and conduct internal/external safety, security quality and environmental audits. - Ensure the existence, awareness, and enforcement of a suitable and relevant Safety, Occupational Safety, Security, Quality & Environment policy. - Develop methods to improve Safety, Security, Quality & Environment policies, processes, and practices, and recommend changes to management. - Responsible for the compliance of the Safety, Security, Quality and Environment Programs with international standards as well as national and customer requirements. - Ensure, using evaluations and inspections, that the actions in accordance with the company’s Safety, Security, Quality and Environment Program are observed at the stations. - Develop, prepare, and implement projects to increase the level of Safety, Security and Quality at group level. Evaluates their effectiveness and take corrective action if targets are not met. - Lead the implementation of environmental policies and practices. - Audit, analyze and report performance in the areas of Safety, Security, Quality and Environment to internal and external parties and regulatory bodies. - Carry out impact assessments to identify, assess and reduce the company's risks and financial costs. - Lead a team of Safety & Quality Officers in 10 stations across Europe in the areas of Safety, Security, Quality, Compliance and Environment
- Safety Manager as per ICAO Annex 19 responsible for the implementation and maintenance of the SMS with direct reporting line to the company's Accountable Executive. Responsible for the development, implementation, and maintenance of the AAS Group SMS, SeMS, QMS and EMS. - Develop and implement safety, security, quality and environmental management strategy and plans, including systems, and timescales, to support, contribute to and integrate within the organization's annual business plan and long-term strategy. - Develop and maintain systems to measure performance against established standards. - Schedule and conduct internal/external safety, security quality and environmental audits. - Ensure the existence, awareness, and enforcement of a suitable and relevant Safety, Occupational Safety, Security, Quality & Environment policy. - Develop methods to improve Safety, Security, Quality & Environment policies, processes, and practices, and recommend changes to management. - Responsible for the compliance of the Safety, Security, Quality and Environment Programs with international standards as well as national and customer requirements. - Ensure, using evaluations and inspections, that the actions in accordance with the company’s Safety, Security, Quality and Environment Program are observed at the stations. - Develop, prepare, and implement projects to increase the level of Safety, Security and Quality at group level. Evaluates their effectiveness and take corrective action if targets are not met. - Lead the implementation of environmental policies and practices. - Audit, analyze and report performance in the areas of Safety, Security, Quality and Environment to internal and external parties and regulatory bodies. - Carry out impact assessments to identify, assess and reduce the company's risks and financial costs. - Lead a team of Safety & Quality Officers in 7 stations across Europe in the areas of Safety, Security, Quality, Compliance and Environment
-Responsible for the development, implementation, and maintenance of the AAS Group QMS and EMS. - Develop and implement quality and environmental management strategy and plans, including systems, and timescales, to support, contribute to and integrate within the organization's annual business plan and long-term strategy. - Develop and maintain systems to measure performance against established standards. - Schedule and conduct internal/external quality and environmental audits. - Ensure the existence, awareness, and enforcement of a suitable and relevant Quality & Environment policy. - Develop methods to improve Quality & Environment policies, processes, and practices, and recommend changes to management. - Responsible for the compliance of the Quality and Environment Program with international standards as well as national and customer requirements. - Ensure, using evaluations and inspections, that the actions in accordance with the company’s HSSQTE Program are observed at the stations. - Develop, prepare, and implement projects to increase the level of Quality at group level. Evaluates their effectiveness and take corrective action if targets are not met. - Lead the implementation of environmental policies and practices. - Audit, analyze and report environmental performance to internal and external parties and regulatory bodies. - Carry out impact assessments to identify, assess and reduce the company's environmental risks and financial costs. - Represent Group HSSQTE at the stations to actively support local teams. - Lead a team of HSSQTE Officers in 5 stations across Europe in the areas of Quality, Compliance and Environment
- Assist with improvements, updates and management of AAS Group Manuals & Training documents. - Coordination of compliance tasks and projects within the AAS Group - Execution and review of audit & spotchecks - Coordination of Emergency Management - Incident investigations in cooperation with external bodies (insurance companies, airlines, authorities) - Analysis investigation reports and development of corrective and improvement measures - Establishment of competence and documentation centers - Management and improvement of the company's management system manual. - Continuous review of existing procedural and work instructions and standard operating procedures for accuracy and applicability and amends as necessary. - Conduct periodic identification of environmental issues and assists group management in setting environmental goals and maintains appropriate records. - Assist all departments and senior management, as well as administration, in the development of new procedures and ensures their implementation into the company's MSH - Supervise internal audits, as well as other attached technique the functioning of management systems and compliance with environmental protection relevant requirements. - Keep abreast of changes in regulations and requirements in the area of management systems, carries this information to the company and assists all concerned in its implementation - Prepare, manages and distributes monthly statistics of operational issues in consultation with management and/or customers - Coordinate, participate in and lead internal and external audits in consultation with all affected departments and management - Analyze audit reports and development of appropriate corrective and improvement actions, in collaboration with the departments concerned and management - Coordinate and monitor, in cooperation with the departments concerned, the implementation of corrective and improvement actions
- Handling of passengers and their baggage at check-in and at the gate, passenger assistance at the gate during boarding. - Checking of tickets/e-tickets and verification of travel documents in compliance with entry and exit regulations - Arrival service and assistance to unaccompanied children and passengers in need of assistance - Collection of excess baggage and other fees - Assistance with self-service machines - Reception and information transfer in the passenger area and across departments - Solving problems and providing assistance in the event of irregularities or delays in accordance with learned procedures or instructions from supervisors based on specific occasions - Training of new staff in checking-in basic procedures and different DCS systems - Management and ordering of airline stationery for check-in