Singapore
I have a strong passion for the maritime industry and a clear ambition to build a successful career in shipping. I am hardworking, easily adaptable, detail-oriented, and committed to delivering high-quality results in dynamic and fast-paced environments. Outside of my school, I enjoy thrill-seeking activities, exploring new places through travel, and immersing myself in the world of gaming. These hobbies reflect my adventurous spirit, love for challenges, and ability to think strategically. I believe in continuous growth, embracing new experiences, and building meaningful relationships within the global shipping community.
-Deliver high-quality customer service by assisting patrons with enquiries on movie schedules, ticketing, and cinema facilities. -Manage ticket sales through box office counters and self-service kiosks, handling both cash and cashless transactions accurately. -Supervise cinema operations during assigned shifts to ensure smooth coordination across ticketing, concessions, and ushering teams. -Resolve customer concerns and service issues promptly to maintain a positive guest experience. -Support concessions operations, including food preparation, sales, and maintaining hygiene standards. -Perform housekeeping of cinema halls after each screening to ensure theatres are clean and prepared for the next showtime. -Conduct stock counts for concession items to ensure adequate supply levels. -Coordinate crowd management during peak periods and blockbuster movie releases. -Assist with promotional campaigns and movie launch events to enhance customer engagement. -Ensure compliance with safety and operational procedures to provide a safe environment for guests and staff.
-Assisted customers with ticket purchases, movie enquiries, and general cinema services. -Supported box office operations by processing ticket transactions and ensuring accurate cash and digital payments. -Assisted in concessions sales while maintaining cleanliness and organisation of service areas. -Supported promotional activities and customer engagement initiatives to enhance the cinema experience. Demonstrated strong performance during the internship and was subsequently offered a part-time position to continue supporting cinema operations.
-Reviewed and consolidated monthly vessel drill compliance reports, ensuring drills were conducted in accordance with International Maritime Organization SOLAS safety requirements. -Coordinated internal Safety Campaign initiatives by compiling best-practice drill photographs from vessels to promote fleet-wide safety awareness and operational learning. -Developed and distributed a bi-weekly crew wellness newsletter, promoting health awareness and wellbeing initiatives for seafarers on board managed vessels. -Performed post-fixture voyage calculations and utilised IMOS to assist with demurrage and despatch calculations within commercial shipping operations. -Assisted in preparing and reviewing operational risk assessments to support safe shipboard activities and compliance with company safety procedures. -Monitored daily vessel noon reports to track voyage performance, fuel consumption, and operational status of the fleet. -Maintained and organised vessel near-miss reporting documentation, supporting the company’s safety management and incident tracking processes. -Assisted in supplier performance evaluations, supporting vendor quality assessment and service monitoring. -Monitored BASSnet Planned Maintenance System (PMS) for overdue maintenance tasks and verified job completion records to ensure accurate maintenance tracking. -Reviewed Master Cash Accounts (MCA) to verify vessel expenditures were approved and accurately recorded in accordance with company financial control procedures. -Monitored maritime advisories and security updates from organisations including ReCAAP Information Sharing Centre, UK Hydrographic Office, and Hong Kong Marine Department to maintain awareness of regional security risks and navigational updates. -Participated in weekly Marine and Operations meetings, gaining insight into vessel management decisions, fleet coordination, and operational planning.
Assisting with Towage Operations - Supporting the coordination of towage services, ensuring the timely and safe movement of vessels within ports, harbours, and waterways - Observing and assisting senior staff during towage operations to understand the process Logistics and Documentation Support - Assisting with the preparation and management of operational documentation, such as contracts, service agreements, and towage orders - Tracking and managing schedules for towage vessels, ensuring operational efficiency and timely service delivery Communication and Coordination - Communicating with other departments to ensure smooth towage operations - Coordinating with port authorities, vessel operators, and tugboat crews to facilitate effective communication during operations Supporting Vessel Maintenance and Crew Coordination - Helping to coordinate crew schedules and ensuring that the necessary personnel are available for operations Ad-Hoc Operational Tasks - Assisting with any additional tasks or special projects that may arise within the operations department, such as event coordination or operational analysis
Order Picking -Accurately pick items from store shelves based on customer orders -Ensure correct quantities and product varieties are picked according to the order list Product Handling -Handle products carefully to prevent damage -Check expiration dates and quality of products to ensure freshness and safety for customers Customer Service Support -Assist customers with locating items on the shelves when needed Quality Control -Ensure the correct and freshest items are picked for each order Collaboration -Work with other store employees to ensure smooth order fulfillment and timely delivery to customers
Customer Service: -Greeting customers and taking their orders at the counter -Handling cash transactions and operating the register -Addressing customer inquiries and ensuring a positive dining experience Food Preparation: -Preparing food items according to McDonald's standards and procedures -Ensuring food is fresh and served at the correct temperature Cleaning and Maintenance: -Keeping the restaurant clean and organized, including wiping tables, floors, and counters -Cleaning kitchen equipment and ensuring food safety standards are met -Taking out trash Team Collaboration: -Working with other staff members to ensure smooth operations Taking and processing orders -Packing orders and serving them to customers in a timely manner