Mississauga, Ontario, Canada
At Empire Core Food Services, our main focus was on a Excellent Customer service with safe and efficient work environment, which we achieved through safety protocols and daily inspections. This dedication resulted in a commendable Customer service and operations management. I am a dedicated learner and aspiring professional with a strong foundation in IT, Human Resources, and Project Management. Currently advancing my technical skills through the Google IT Support Professional Certificate, I am eager to apply this knowledge to drive innovation and effective leadership within tech-focused organizations. My educational background in Human Resources and Project Management has equipped me with a solid understanding of team dynamics, project execution, and organizational strategy. I am passionate about combining the latest technology with strong management practices to create a collaborative and innovative work environment. I am excited to leverage my unique combination of skills to help organizations navigate technological advancements and achieve their objectives.
● Utilized management expertise to implement and enforce safety protocols through daily inspections and follow-up, resulting in a hazard-free workplace with zero reported incidents ● Demonstrated strong leadership and follow-through by managing daily operations and team success, supervised employee performance to ensure adherence to corporate guidelines and customer service excellence ● Conducted comprehensive training sessions in compliance with company standards, offering increased mentorship and training to improve productivity and profitability for the organization
● Demonstrated organization and prioritization expertise to effectively manage email correspondence based on urgency and importance to ensure professional and timely issue resolution ● Provided excellent data management and coordination to maintain student and staff records for an online portal and coordinate with suppliers for stationery supplies and equipment servicing, leading accurate record keeping and smooth operations for the organization ● Prepared monthly statements (GPF, CPF, enrollment, vacancy position etc.) and quarterly meeting schedules, took minutes, developed reports and distributed the information to the other departments, ensuring strong documentation and cross-functional collaboration
● Provided extensive teaching and guidance on computer programming, reinforcing fundamental computer concepts, leading to significant improvements in student participation and performance in experimental learning ● Collaborated with team members to generate annual data reports using Microsoft Office Suite and assisted staff in compiling individual data sheets, demonstrating proficiency in collaboration and effective record-keeping ● Enhanced student learning experience by delivering lessons detailed and interactive lessons, incorporating various visual and auditory tools to streamline the educational process, resulting in increased student engagement and performance