Houten, Utrecht, Netherlands
CIO/CTO with extensive experience in aligning strategy and execution across organizations. Experienced in sectors such as financial services, government, energy, telecom, retail, e-commerce, and sports. Strategic leader with a human-centred style. I bring calm, direction, and connection, especially where digital ambitions stall, complexity overwhelms, or strategy and execution drift apart. My strength lies in creating coherence: between systems and people, vision and behaviour, strategy and daily reality. I operate at the intersection of technology, organisational development, and meaning. For a long time, I ran on willpower to perfection, but I've come to understand that true impact comes from being authentic.
With the KNVB's rich history since 1889 and its important role in Dutch society, our technology portfolio covers a wide range of areas, including the KNVB Campus, amateur and professional football, fans & supporters, the Academy, performance and cutting-edge innovation. With approximately 600 employees, the KNVB places a strong emphasis on technology, data and digital as critical pillars to achieve our mission of taking football in the Netherlands to new heights and leveraging the unifying power of sport for the benefit of society. My role involves navigating the complexities of supporting >10 million football fans, 1,2 million members, weekly 33,000 games at 2,800 amateur football associations, 3,500 referees, 400,000 volunteers, 35 professional football organizations, engaging more than 1.3 million registered app users, and digitally support millions of fans all over the world. Technology is not just an operational tool at the KNVB, but a strategic asset to accelerate our goals, making every game and interaction within our ecosystem an opportunity to showcase the transformative power of our technologies.
At KorsIT as Board member responsible for guiding the team through change, boost team dynamics by means of Lencioni Pyramid and Insights. Responsible to stabilize Technology, design and implementation of Digital Business Strategy, Strategic (Enterprise) Business Architecture, Information & Cybersecurity, Sourcing Strategy, IT projects, Service Management, IT Operations, and management of Agile software development teams. Keywords: OBEYA, Insights, TOGAF, ISO/IEC 27001/2, Agile Scrum/DevOps, e-commerce, Webshop, B2C & B2B, JavaScript, Java, ITSM, SIAM, AWS, Google.
iTango supports Dutch small- medium enterprises to remain self-sufficient and agile in a rapidly changing digital economy. Simply by teaching our customers to digitize their business efficient and sustainable. We achieve this with our highly valued community of ZZP’ers. Are you self-employed and do you want to stand out from the competition and become a "Digital Maverick" in your field? With your passion, knowledge and experience, you can inspire others and lay the foundation for new innovation and change. We help you put your expertise in the spotlight with personal branding and a professional video that teaches companies to stay self sufficient. As a result, you reach your ideal clients and position yourself as the expert in your field.
At TenneT IT Strategic Management Team responsible for: * Interim Management build & run Customer, Settlement & Markets * Lead and optimize 7 self-steering DevOps teams (45+ FTE) * Standardize processes & controls
Member of Leadership team and responsible for building midterm IT Vision- and Strategy, implementation and maturity improvement of ITSM/ITIL, upgrade to Agile Servicedesk, set-up Application Management, set-up Business Control Framework- and Continuity Management, implement Identity & Access Management, rationalization of vendors, outsourcing Azure/MS O365/Network/Telephony, implement modern workplace (O365), set-up IT Financial Management (PowerBI), improve MS Azure platform security score and build a dedicated team of 7 internal- and approximately 4 external consultants. Benefits on cost savings, increased security level, increased team performance and higher process maturity levels.
Member of IT management team, responsible for (intelligent) Business Process Management, Lean management, IT Risk & Security and Robotic Process Automation. In charge of a dedicated team of 12 internal- and approximately 10 external consultants. Sponsor and steering member of projects like; re-design Lean business processes, deliver blueprint and roadmap to digitise retail customer experience on Salesforce Platform and implement new regulations (MiFiD II, GDPR) in processes and systems. Benefits on decreased project lead time, cost savings, increased process efficiency, higher process maturity levels and lean education.
Responsible for Mortgage team with Novisource and assigned to NIBC for 2,5 years to manage the Mortgage Improvement Programme (MIP), with a change roadmap concerning the complete value chain (IT, Consumer Banking, Operations, Risk, and Finance). Main goals are the implementations of a central Mortgage Datawarehouse, reporting facility, re-design business processes, Salesforce Service Cloud. In 2015 assigned to ABN Amro Mortgage Group for business case recalibration, alignment with NPS, Agile coaching and process digitalization.
At NIBC Direct responsible for improving Special Servicing (Bijzonder en Intensief beheer) with the target to: Design and implement Salesforce Service Cloud to build a future proof Special Servicing process for NIBC Direct, White-Label and Buy-to-let for the purposes of customer service, operational support, reporting and legal & compliance.
At NIBC responsible for the Mortgage Improvement Programme with NIBC. We managed to deliver a central mortgage administration and reporting facility to support all core mortgage and mortgage related administrative processes, consisting of: * ETL layer receiving the daily mortgage information load provided by the servicers * Operational data store, to collect, modulate and provide mortgage data being the operational single source of mortgage truth * HDS as a copy of the ODS with the capability of historic data capture * Mortgage Data Mart for reporting capabilities to Consumer Banking Mortgage data users