Surrey, England, United Kingdom
Experienced Business Analyst with a demonstrated history of working in the Commercial and Non-profit organization management industry. Skilled in Business Analysis , Business Process Design, Data Compliance and GDPR, Sales, and Management and Systems Analysis/Requirements. Currently building the business analysis capability at Cancer research UK and delivering a POV in Blue prism robotic process automation tool
Business Analyst within Business Design team (Technology & Change). Maps and analyses business areas,processes and systems Collates, understands and documents business, functional and Non-Functional requirements ensuring stakeholders have a shared understanding Works with other CRUK departments and partner areas to ensure correlation between requirements,Business and Solution Architecture and User Experience. Develops practical ideas and solutions to deliver value to the business. -Evaluates commercial off the shalf packages and other software -Inputs into test scenario and test script design -Works with customers and Technology&Change colleagues to ensure changes are appropriately tested and accepted, assisting with testing where applicable. -Investigates and resolves small non-standard customer requests. -Defines relevant guidelines and creates user guides where appropriate -Adheres to appropriate CRUK business analysis and project processes to ensure excellent delivery to customers -Proactively seeks to build on existing knowledge and experience through continuous development and learning -Develops understanding of the CRUK business domains and core technologies -Maintains awareness of current and emerging technology and software -Agile and Waterfall project methodologies -Create excellent BDD specs, user stories, acceptance criteria as well as more traditional requirements depending on project
• Management (design and content) for all social network media • Project managing the design, development, creation and launch of new official website • Running official website (news, pictures, video and resolving any technical issues) • Monitor weekly Google analytics on web traffic • Creating the official phone App with label resources, updating the platforms content • Coordinating external label resources on visuals, editing, comps and mailers • Engaging fan sites with promotional material and information to maximize online coverage • Managing launch of artists charity project, coordinating website build and campaign
• Managing a busy activities department focusing on: • Sales driven role for club bookings and services • Identifying, planning and delivering ways of generating extra income • Management of a team of 10 • Developing and implementing departmental rotas • Was recognized and awarded club employee of the year for 2009 for increasing club revenues • Winning team for sports club of the year 2008
Performing sales and customer service duties • Trained in networked till management and reporting • Store management trained • Allsports Sutton • Achieved national sales award for highest record of monthly sales in the companies history for June 2004.