Los Angeles, California, United States
CERTIFICATIONS: • PMP, Project Management Professional, Project Management Institute • CSPO, Certified Scrum Product Owner, Scrum Alliance • CSM, Certified Scrum Master, Scrum Alliance • SSGB, Six Sigma Green Belt, 6SigmaStudy SKILLS & EXPERTISE: • Information Architecture, User Interface (UI), User Experience (UX), Scrum, Agile development • Ecommerce, IBM WebSphere, Oracle Endeca, PCI Compliance • Social Media Integration, CMS & CRM product development, Statistics & Analytics, Business Analysis • SEO/SEM, Accessibility, Graphic Design, Art Direction, Cross-functional team leadership • Digital Imaging - Photoshop, Illustrator, Sketch • Microsoft Office - (Word, Excel, Viso, PowerPoint), Salesforce, Project Insight • Basic to Intermediate knowledge of GitHub, HTML, CSS and Flash
Leading product development for Meta's company wide Privacy Review.
• Principal product manager for the DMED Search Platform, reinventing Search across all products in our segment (ESPN, Disney, StarWars, Marvel Unlimited, and National Geographic). First launched this search service for ESPN (web, mobile, and OTT) in 2020 resulting in 30% increase in CTR YoY • Led the product strategy and development for core platforms, tools, and services within the DMED organization; including commerce platforms, distribution, publishing, asset & metadata management, and ML • Launched new entitlement product and 3rd party integrations for subscription service products • Managed and coached a product team to envision and execute platform products that support business objectives
► DCPI Platforms & Initiatives Product Manager • Led the product effort for the disneystore.com/shopdisney.com eCommerce replatform and redesign initiative • Served as the product manager for internal platforms and initiatives within the Central Tech division of DCPI • Oversaw publishing tools initiatives and assets platforms • Developed and launched a new video workflow process that reduced the time to transcode, tag, and publish video within our platform (20x faster) • Explored and built a prototype for a new omni-channel publishing platform ► DI Media Website Product Manager • Led the DI Media website product team of 3 product managers across Disney Media, LucasFilm, and Disney Editorial (Global reach of top-line sites was ~60M unique visitors per month) • Launched the Ohmy.disney.com & Style.disney.com editorial sites • Launched www.twdc.com the Walt Disney corporate website • Launched an “All Ages” UGC Platform that powers global UGC events within our network ► Disney.com Product Manager • Served as the product manager for the guest facing disney.com media website platform across US, EMEA, SEA, AU/NZ, and LatAm • Collected, scoped, and prioritized stakeholder and executive requests • Developed and pitched new opportunities for projects and initiatives • Owned the product backlog, story definition/requirements and project KPIs • Developed product roadmaps and communicated them to stakeholders • Acted as both Product Owner and Scrum Master for the engineering team • Launched the Disney Junior international sites (over 30 countries) • Launched the Marvel Kids international sites (15 countries) • Launched a new Radio Disney Music Awards international experience (over 100 Million worldwide votes) • Drove hundreds of thousands of dollars of incremental revenue to the business through our affiliate partners • Developed products and guest experiences for our guests related to UGC events, Studios Tentpoles, Kid and Adult activities, and many other features and events
• Served as Agile mentor and Scrum master to the 7 cross-function product teams within the program • Instituted an agile process framework for how teams should work; setting a baseline and standardization for ceremonies, artifacts, and tools across teams • Developed and maintained a process and tool for collecting, sorting, and ranking feature requests from our many stakeholders • Produced the programs executive and detailed product roadmaps, providing transparency into dates and dependencies • Project Managed high-profile, cross-platform projects within the program such as the starwars.com site launch • Provided tools support across DI Media for all JIRA, Confluence, and Slack Chat requests and questions • Prepared and compiled costs/investment estimates for various upcoming/potential projects for the program
• Managed cross-functional projects using leadership, communication & negotiation skills. • Served as the Scrum Master for Data Systems & Tools teams. • Acted as a resource to the teams for process, coaching, and impediment removal. • Provided status / tracking for project progress and milestone accomplishments. • Implemented processes using agile standards to optimize efficiency & create more self-sufficient teams
Product Management • Led product development effort of proprietary publishing and authoring tools • Determined requirements for products, created wireframes and information architecture documents. • Worked with cross-functional teams to build successful products. • Utilized a SCRUM style product development method to improve product and process. • Served as the onsite Accessibility expert in Section 508 and WCAG standards. Sr. Project Management • Scheduled & managed designer resources and time for the entire company. • Provided review and oversight of designer quality of work. • Recruited, trained, and hired Designers, Contractors, & Account Managers. • Managed external contractor’s time, scheduling, and performance. • Provided training to new PM staff and support for escalated issues on projects. • Acted as the Sales liaison for prospective client inquiries into technical and process issues. • Other Project Management roles as stated below.
• Managed Mid-to-Large budget government websites from conception to completion. • Allocated resources efficiently to deliver the highest quality work in scope and under budget. • Managed all projects to meet deadlines and deliverables on time with a focus on efficiency. • Managed local team of designers, developers, coders, and network admin staff. • Held meetings with key government officials and other project stakeholders on site and off. • Interacted directly with client representatives and held onsite training for representative staff. • Created project control documentation, wire frames, and workflows. • Launched over 60 websites which won over 34 separate awards and honorable mentions.
• Closed sales with clients to bring new revenue into the company. • Initiated and maintained relationships with prospective clients, via phone and email. • Set-up accounts in Salesforce CRM for billing and production.
• Managed Small-to-Medium budget real-estate websites from conception to completion. • Identified needed resources and solutions for each project. • Balanced project scope, timeline and quality through site completion. • Held advanced training sessions in Dreamweaver and Photoshop for the team of PM’s. • Designed comps and edited HTML, CSS, Images, and some PHP as required. • Executed a thorough QA system to ensure the highest product quality. • Launched over 65 websites.