Jason C.

People Operations Project Manager

Netherlands

About

With over a decade of experience in HR management, project leadership, and system implementations, I have a strong track record of optimizing workflows, improving business processes, and delivering seamless onboarding experiences. My work included leading global onboarding initiatives, integrating HRIS tools, managing contract and implementing performance cycles, all while collaborating with cross-functional teams. I’ve provided extensive staff and client training across various roles, ensuring smooth system adoption and consistent knowledge management. My ability to build strong client relationships, streamline complex processes, and manage international compliance hopefully aligns perfectly with my next challenge.

Experience

  • People Operations Project Manager at LI.FI
    Aug 2023 - Present · 2 yrs 11 mos

    - Redesigned onboarding processes to improve efficiency and enhance employee experience - Integrated existing and new HRIS tools to streamline and automate processes as well as improve data management - Led and successfully implemented first performance cycle, including change & stakeholder management - Restructured knowledge management (Notion) to improve process documentation and created new employee handbook - Provided regular trainings, monthly learning sessions, all-hands - Responsible for (international) contract management and EORs - Identified opportunities for process improvement and implemented solutions, such as automatic contract generation - Tool management: Ashby, HiBob, Notion, Google Workspace, 1Password, TravelPerk, Monday.com, DocuSign, Request.finance, Capdesk, Slack, Jira, Trello

  • E-learning Translator at younity
    Sep 2020 - Present · 5 yrs 10 mos

  • Quality Control Specialist at Duolingo
    Apr 2021 - Feb 2024 · 2 yrs 11 mos

  • Systems Manager at International Institute for Complementary Therapists
    Dec 2018 - May 2020 · 1 yr 6 mos

    - Managed and coordinated all activities related to IT processes - Project manager for new CRM implementation project - Functional design of business processes, workflows and UX - Strategic partner to management and CEO - Developed yearly business efficiency strategies - Liaison between management, development team & staff - Responsible for regular staff trainings and developed training material - Developed business policies and compliance - Data migration, system integration, doc. management

  • Médecins Sans Frontières (MSF) (The Randstad, Netherlands)
    • HR Process Specialist
      May 2017 - Oct 2018 · 1 yr 6 mos

      - Project position for the implementation of SAP, D365 and Taleo - SAP solutions (Waterfall), D365 and Taleo (Agile) - Managed staff of three, liaison between teams & management - Mapped current end-to-end processes and created new workflows - Expert on (HR) business processes - Supported testing activities, created training material and trained end-users - Document and change management, system integration

    • HR Manager
      Dec 2015 - Apr 2017 · 1 yr 5 mos

      - HR manager for field expatriates - Responsible for filling medical and non-medical field positions - Running full recruitment cycles for field operations worldwide - Organised trainings, (de)briefings, handled labour affair issues - Streamlined business processes, workflows, doc. management - Created recruitment policies and procedures - Delivered software trainings to HQ-staff abroad - Worked actively with relevant stakeholders in- and outside of the HR team - Continuously improved on the quality of support provided to field staff - Actively worked on engagement and retention - Organised the production of a new recruitment film