Milwaukee, Wisconsin, United States
• Lead IT Design at Harley-Davidson with 20+ years of experience in IT, CAD, and PLM • Web designer and developer • Music composer, performer, and producer
• Implemented key PLM capabilities in Motorcycle Product Development with PTC Windchill PDMLink 10.1. Led workshops, wrote technical documents, performed testing, and managed defects. Developed workflows and other system configurations. Performed demonstrations, managed super users, and assisted in training development • Engaged in a project to implement improvements to PLM system and processes in the General Merchandise department using PTC Windchill FlexPLM. Performed system testing, managed defects, managed system customizations, performed system configuration, and wrote technical documentation • Led a team to implement PLM capabilities for Parts and Accessories department using PTC Windchill FlexPLM. Gathered business requirements, conducted workshops, and reviewed architectural options. Performed system configurations, conducted demonstrations, and developed project documentation • Performed level 3 technical support for PTC applications such as PTC Windchill PDMLink and Creo Parametric • Implemented Windchill 10.2 and Creo Parametric 3 upgrade to 1000+ users by performing system configurations, deploying software, and leading a testing team
• Delivered upgrades to PTC Windchill PDMLink, PTC Creo Parametric, and PTC Creo View by developing documentation and training, developing software pilots, creating project plans, communicating, conducting demonstrations, performing software configuration, deploying software, performing testing, and troubleshooting issues • Deployed enhancements to other systems such as Teamcenter PLM, SAP, and custom applications by gathering business requirements, leading communications, developing solutions, and performing testing
• Implemented, upgraded, configured, and supported PTC Pro/ENGINEER and PTC Windchill PDMLink • Performed testing, packaged applications, and deployed operating systems for Windows XP and Windows 7 upgrades • Implemented a knowledge base system for Product Development applications to improve technical support efficiency • Successfully migrated to an enterprise issue management system from my custom application for ticket tracking • Developed standards and best practices for various processes including development of Build Books and auditing of Engineering Drawings
• Produce stock music for sale at AudioJungle.net • Play multiple instruments including guitar, mandolin, ukulele, keyboards, and virtual instruments/drums
• Designed, Developed, and deployed several websites for various clients • Developed standards-compliant HTML / CSS sites and highly complex PHP / MySQL web applications • Deployed Wordpress websites and created custom Wordpress themes • Performed testing for all sites on multiple browsers and platforms to ensure compatibility