New York, New York, United States
- Analytical, highly adaptable professional with extensive experience developing, deploying and evaluating systems aimed at improving quality and efficiency. - Proven track record of success in aligning end-user needs with long-term resolutions to complex IT challenges. - Skilled troubleshooter continually focused on identifying, isolating, and resolving technical issues. - Known for exceeding expectations and meeting deadlines while working effectively within fast-paced environments. - Accomplished communicator and manager, skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.
Directed concurrent technology projects, including data system development, wireless upgrade and migration to the cloud, in line with aggressive timeline, quality, and budgetary requirements. ● Systems Administration: Install and maintain all IT systems; create forward-looking plans and policies for those systems. Implemented data recovery plan ensuring continuity of operations. ● Project Management: Planned, purchased and installed new internal network consisting of Cisco switches, routers and firewalls. Designed the network consisting of 6 Data and 2 Voice VLANs. Launched new wireless network, with broader coverage and bandwidth, including a wireless “bridge” connecting office buildings for VoIP traffic. ● Efficiency & Quality Improvements: Implement change to SaaS, saving the company time and money.
Managed and upgraded multiple IT networks, telecommunication systems and devices for the New York office. Supervised IT specialists who covered workstations for 175 users. ● Project Management: Upgraded the hard-wired phone system from PBX to VoIP. Also upgraded wireless telecoms to a system with improved coverage and security. ● Operations Management: Reinforced Data Recovery systems: installed Compellent 26 TB SAN, and built in data backup redundancies in separate offices. ● Efficiency & Quality Improvements: Installed and administered a Solaris file server, ran Xinet as the accompanying data asset management program. Virtualized physical servers using VMWare. Modernized the Wide Area Network; added fiber connection from New York to Boston office.
Built, upgraded, and managed all aspects of internal and external networks, as well as telecommunications, for a media communications agency. Oversaw trouble-shooting of existing systems and launched modernization initiatives. ● Efficiency & Quality Improvements: Implemented Citrix system for remote access—serving 500 users. ● Projects Management: Set up secure, reliable data recovery programs. Led project to build voice and data LAN for a large office with over 200 users. Directed project for wireless access for NYC and Boston offices. ● Systems Management: Implemented security policy and managed firewalls using Checkpoint Firewall. Ensured secure user authentication using SecurID RSA. Similarly for implementing security patching solution. Handled routing and data connections among branch offices around the world.