Greater Viseu Area
Passionate and results-driven business leader with a steadfast commitment to fostering success through trust, transparency, and unwavering dedication. I firmly believe in leadership as a form of servitude, empowering and enabling teams to achieve their full potential. My leadership philosophy centers around creating an inclusive and diverse environment and recognizing the unique strengths each team member brings to the table. I seek to apply my passion for leadership and my diverse business and technical skill set, to drive organizational growth and cultivate a workplace where every team member feels empowered to contribute their best.
• Led the corporate “Center of Excellence” (CoE), driving business, operational and organizational strategy development for the global service organization • Collaborated with 40+ subsidiaries and management structures worldwide • Grew the global business from €19.5M to €30M+ in 3 years (15.4% CAGR) • Fostered a transformative cultural shift, guiding the organization to embrace a service and solution-oriented mindset over a product-centric focus. • Established and aligned global service offer & delivery models and integrated coverage of new products and business models (IIoT, Force, Level, others) • Introduced service agreements sales approach and value-added sales playbook • Managed Board-sponsored project to drive over-proportional service revenue growth • Participated in scouting and justification for acquisition of service companies • Established global knowledge share structure to enhance exchange and expertise • Championed culture evolution and promotion via welcome videos, podcasts, etc.
• Member, USA Senior Management: leadership team driving strategic direction of $200 million portfolio for all WIKA products and targeted customer industries • Full P/L responsibility: diaphragm seal OEM with $8 million rev. & 50 employees • Increased OTD to 93% from 74%; decreased ALT to 9.8 from 13.9 in 20 months • Created new organizational structures: recruited high-performing professionals, right-sized department headcount, and moved corporate functions to head office • Promoted culture: maintained unique site identity while blending corporate culture • Held annual strategic planning meetings and selected projects to drive over-proportional growth; set clear sales targets for sales to accomplish revenue goals • ERP implementation: Aligned site to MS Dynamics AX corporate standard • Merged sites and management structures to combine two Houston-area subsidiaries • WIKA International Leadership Academy (WILA): Special designation as rising leader and 18-month theoretical leadership curriculum at global headquarters in Germany
• Stabilized operations and provided steady leadership during transition to new USA CEO and broader USA management structure change • ERP implementation: Aligned site to MS Dynamics AX corporate standard
• End-user sales engineer with a territory covering south Louisiana and the Gulf of Mexico. Customer accounts include: BP GoM E&P, Honeywell, Formosa, Citgo Refinery, Olin Chlor Alkali, Sulzer Pump, and others • Application & Design: Interpret service criteria for appropriate seal model; specify necessary components and materials per the application, and devise creative solutions to retrofit new technologies to old equipment • Consignment Management: Determine and maintain accurate inventory levels to prevent unwanted downtime for the customer, while simultaneously minimizing cost to the consignor
• In-plant applications engineer for Hovensa Refinery in St Croix, USVI • Failure Reporting: Maintained failure records for all returned seals and produced reports for bad actors • Upgrade Initiatives: Worked with sales engineer to identify 810 pumps for upgraded seal designs. 339 applications were implemented while in this position • Identification of future opportunities: Conducted field inspections of pumps for JC equipment survey accuracy, identification of obsolete auxiliary equipment, and seal upgrade potential. Created notifications in SAP for non-MOC improvements; formal recommendations were submitted to respective HOVENSA engineers and mechanical specialists for all MOC-required improvements • Union VLK Project: Introduced to promote low-cost improvements as an alternative to costly pump upgrades. Modified a 6th edition cover-plate/stuffing box to accommodate an API 682 qualified cartridge seal. New design eliminated component seal with a savings of $7k-$15k per pump versus upgrade to 8th edition pumps
• In-plant training at Conoco-Phillips in Belle Chasse, La. • Created the MS Access program for, and led the implementation of, a condition-monitoring plan including temperature data collection and thermo-imaging of heat exchangers