San Francisco Bay Area
Experienced Senior Executive Business Partner with 16 years of expertise in driving operational rigor, optimizing executive workflows, and executing strategic initiatives. Adept at streamlining processes, enhancing cross-functional collaboration, and leveraging technology to improve efficiency at scale. Known for providing high-impact executive support, I drive organizational effectiveness by implementing strategic programs, refining operational frameworks, and ensuring seamless communication across leadership teams. I lead with a data-driven approach while fostering inclusivity, diversity, and belonging to create a more effective and engaged workforce.
- Supported the CEO on heavy calendar management, travel arrangements, inbox management, and scheduling board meetings. - Captured and summarized key takeaways and action items from executive team meetings, crafting concise summaries for dissemination to diverse audience groups, ensuring alignment on strategic priorities and driving accountability for action plan execution. - Rolled out a new OKR process and facilitated company roadmap planning for 2023. - Served as people program leader by developing a culture committee, employee recognition programs, L&D opportunities, and developed a pipeline for company-wide events. - Onboarded new employees by providing access to internal tooling, ensured all onboarding meetings and content are provided for seamless onboarding experience.
- Supported the CTO on heavy calendar management, bi-weekly travel arrangements, presentation development, and inbox management. - Collaborated with Engineering Leadership to navigate competing priorities by maintaining a keen awareness of program-level statuses. - Event planning included leadership offsites, monthly EPD all-hands, department-wide holiday parties, and morale booster meet-ups. - Improved current processes and launched dept-wide processes for optimized efficiency. - Streamlined cross-team communication to increase department-wide effectiveness. - Co-founded the Women in Tech ERG at ClickUp.
- Co-founder and lead project manager for Grocery Outlet’s Equity, Diversity, and Inclusion Program. - Onboarded three learning technologies—Learning Management System (Cornerstone), Micro-learning Tool (Ottolearn), and a simulation-based training platform through planning license count, contract review, and negotiation. - Gathered requirements, configured, and implemented the launch of Cornerstone. - Converted all of our training program workshops into a virtual experience during the pandemic. - Integrated Cornerstone and Ottolearn into our Salesforce instance to streamline user provisioning. - Managed the development and configuration of each tool through scope creation, stakeholder management, deliverable timeline assignment, user experience testing, and launch. - Assesses benefits to be derived from system improvements and quantifies the impact to the business. - Helps design and develop new and improved processes, tools, and system enhancements to support business requirements and changes. - Design and create reports and dashboards to understand the impact of learning and essential KPI’s. - Improve processes on my team for increased efficiencies and team effectiveness.
- Supported the Chief Sales and Merchandising Officer on miscellaneous responsibilities such as flight arrangements, calendar management, and PowerPoint presentation creation. - Collaborated with a consultant to design, plan, and execute a 1 million-dollar Annual Operator Event Planning of 950+ attendees. - Served as the communications manager by streamlining processes for companywide internal and external communications. - Created PowerPoint presentations lead by Senior Executives for company-wide meetings. - Facilitated and led training workshops for our internal home page internally and for our store Operators. - Implemented the adoption of company-wide programs, processes, and tools for efficiency. - Increased company-wide documentation and accountability through Administrating Salesforce for the Operations team. - Led trainings for all Salesforce enhancements and changes for the Operations team. - Supported the organization as the onsite Salesforce system expert and administrator (120 users). - Technology-based project management included, implementation of Salesforce, Box Relay, and Motus. - Built and supported a company-wide survey system using a third-party software—Qualtrics. - Analyzed survey results to recommend changes to internal business processes, culture, and employee retention programs.