Ho Chi Minh City, Vietnam
I’m Jasmin, a people-centered professional with experience in F&B, executive support, and customer service. I started in the restaurant world, where I learned how small details can create memorable experiences. Later, I worked as Executive Personal Assistant to the CEO and Head of Customer Service at a retail pharmacy company, strengthening my skills in communication, leadership, and problem-solving. What I value most is connection with people, ideas, and meaningful work. I believe professionalism and kindness can go together, and that every interaction is a chance to leave a positive impression. I’m now focused on growing my personal brand and exploring new ways to create, collaborate, and add value in everything I do.
I lead Customer Service at Phoenix Pharmacies, where we build trust at every level, from local customers in-store to independent pharmacy partners nationwide. My role bridges B2B2C, ensuring that every interaction reflects care that’s personal, responsive, and rooted in community. With an entrepreneurial mindset and people-first approach, I turn insight into action, designing service systems, loyalty experiences, and support frameworks that scale without losing the human touch. At Phoenix, we’re not just transforming pharmacy operations; we’re redefining what healthcare feels like across Vietnam.
Multi-Unit Store Manager - Juicewell Juice Bar | Houston, TX Managed operations for three Juicewell locations, overseeing staff, daily workflow, and overall store performance. Responsible for hiring, training, scheduling, and leading teams to maintain consistent service standards. Handled full inventory management, including audits, ordering, and cost control. Ensured compliance with health and safety regulations and supported new product rollouts and promotions. Reported directly to ownership with regular performance updates and operational insights.