Dubai, United Arab Emirates
Extensive background in HR and Administrative affairs, including experience in employee recruitment and retention, staff development, benefits and compensation, HR records management, HR policies development and legal compliance. A Human Resource Professional with over 12 years of experience in handling Large Accounts, Recruitment – Process Adherence, Sourcing of the right talent, Key account relationship management, client servicing and people management. Expertise in full recruitment life cycle by sourcing through internet searches like Job Boards/ portals, Referrals, Networking, Linked In, Free job boards, Job postings, user groups, head-hunting. Highly goal-oriented, result-driven and dedicated professional with the demonstrated ability to source and place the candidates in highly competitive markets. Strong on Client Interaction related to gathering requirements, candidate process, Feedback, Interview schedules and hiring. Effective Team Player, ability to work in a diverse environment, and self-motivated to contribute towards team/company goals, in addition to individual commitment towards excellence. Possess excellent communication skills and a positive attitude.
Key Deliverables: Managing both Blue as well as White Collar employees across trades and Industries. Outsourcing workers to top-notch clients across UAE Client Relationship Worker Welfare Audit Compliance Admin and HR
Key Deliverables: Managing 7000 + employees across trades. Warehouse & Logistics, Hospitality, Facilities management and construction are the areas of deployment. Delivery services manpower management. Account profitability review, new proposals at the time of renewals based on the headcount. Plan and deliver deployment to clients Regular Client meeting to discuss operational concerns, new demands etc. Employee Audit Legal Adherence to comply with UAE Labor Laws on all aspects of employment including separation. Generate daily, Weekly and Monthly reports and present to the Management. Performance Appraisals for my direct reports. Plan in advance the projected requirement and get the correct skill sets to meet the vacant positions. Recommend trainings at our Center of Excellence to up-skill. Look after employee welfare and benefits. Respond to emergencies. Internally Communicate with: Payroll team Finance, Credit Control, Head of Operations
Key Deliverable: Responsible for End to End outsourcing process including work visa and payroll. Prepare Recruitment MIS, Employee Database Management. Responsible for the timely and accurate delivery of payroll including recordkeeping and reporting alongside client service coordination. Manage employee records and other pertinent documents like offer/contracts of employment, promotion/salary increment letters, salary/service certificates, disciplinary actions file, etc. Handle employees’ grievances in a fair and equitable manner in accordance with the rules and regulations of the organization and UAE law. Facilitate the HR Policies & Procedures related to employee compensation and benefits. Liaise with insurers in order to claim the settlement related to workmen compensations, medical, life insurance and travel multi cover insurance. Work with senior management to create HR policies and procedures; recruit employees and develop orientation, training and incentive programs. Focus on streamlining of operations, setting up quality standards and managing processes in compliance to quality management approaches. Manage a team of recruiters and admin staff.
The business of the company being recruitment, training and managing a jobsite. The company operated through its employees in India, Philippines and Canada. Key Deliverables: Set up the office from tenancy contract to furnishing including getting Telephone connections, Internet etc. Fully responsible for HR Operations in the Philippines and India for Ahut Technologies Pvt. Ltd. Managed a 30 member strong Tele calling Teams and a 30 member back end team. Responsible for managing the trainers and chart out training plans and impart training. Coordinated with back end team in the Philippines and the front end team in India. Recruit personnel for tele-calling, lead creation, facebook and email marketing and customer service. Listen to customer grievance and settle. Conduct Weekly Meetings with the Managers in India, Philippines and Canada to assess the weekly performance of the teams. Chart out monthly/yearly performance expectations. Annual budget setting, resource planning, policies and procedures development, recruitment, induction-orientation program organization, payroll processing and coordination, record management, report making, etc. Served as focal person in handling client relations and customer service. To prepare letter of offer to selected candidates and get the approval prior to discussing it with the candidates To conduct exit interviews for existing employees. To monitor, process and record of employee attendance, leaves and deductions.