Jarrod E.

System Administrator, Systems Engineer, Systems Architect

Reston, Virginia, United States

About

I am a Senior System Administrator, I provide rapid and client-focused technical solutions to a diverse range of customers. I have a high capacity to identify root causes and direct users to long lasting resolutions, as well as to articulate complex technical concepts to users of varying technical understanding.

Experience

  • Senior System Administrator at BigBear.ai
    Oct 2023 - Present · 2 yrs 9 mos

  • Senior System Administrator at BlackSignal Technologies
    Jul 2023 - Sep 2023 · 3 mos

    Configure Redhat Enterprise Linux, Ubuntu and Debian Linux servers for development networks. Leverage Ansible to automate upgrades, implement baselines, and STIG servers for meet CMMC compliance. Facilitate the hardware and access needs of incoming and outgoing employees. Ensure that essential services are installed on supported versions of OS and keep the versions of the services themselves up to date. Maintain inventory that keeps track of all computer, monitor, and peripheral assets. Ensure that backups are running in a healthy state. Administer and support VPN access and use.

  • ManTech (Full-time · 3 yrs 4 mos)
    • Principal System Administrator
      Jan 2021 - Jun 2023 · 2 yrs 6 mos

      IT Team Project Lead Configure Redhat Enterprise Linux, Ubuntu and Debian Linux servers for development/production environment. Process/Work support request tickets via the Jira ticketing system. Process/Work IT Automation Project tickets that improve the IT teams efficiency. Facilitate the hardware and access needs of incoming and outgoing employees. Work with corporate IT entities when access to systems is outside of our domain. Ensure that essential services are installed on supported versions of OS and keep the versions of the services themselves up to date. Facilitate the purchasing and provisioning of end user hardware. Maintain inventory that keeps track of all computer, monitor, and peripheral assets. Ensure that backups are running in a healthy state.. Administer and support VPN access and use. Familiarity with network monitoring.

    • System Administrator Team Lead
      Jan 2021 - Jun 2023 · 2 yrs 6 mos

      Lead System Administrator for multiple networks implementing design, security, and performance improvement projects.

    • Linux System Administrator
      Mar 2020 - Dec 2020 · 10 mos

      Process/Work support request tickets via the Jira ticketing system. Process/Work IT Automation Project tickets that improve the IT teams efficiency. Facilitate the hardware and access needs of incoming and outgoing employees. Work with corporate IT entities when access to systems is outside of our domain. Ensure that essential services are installed on supported versions of OS and keep the versions of the services themselves up to date. Facilitate the purchasing and provisioning of end user hardware. Maintain inventory that keeps track of all computer, monitor, and peripheral assets. Ensure that backups are running in a healthy state.. Administer and support VPN access and use. Familiarity with network monitoring.

  • Parsons Corporation (9 mos)
    • DevOps Engineer
      Jan 2020 - Mar 2020 · 3 mos

    • Linux Systems Administrator
      Jul 2019 - Jan 2020 · 7 mos

      Manage and Administer multiple IT environments for various projects per direction from Program Managers • Provide Information Assurance in accordance with project requirements and Department of Defense regulations including development of related documentation • Generate weekly status reports to project management and functional leadership IT Administration • Load Windows and Linux OS and updates on a closed network • Maintain repositories for Windows and Linux Software and Machine Builds • Backup and restore implementation • Apply Anti-Virus updates • Administer User Accounts • Enforce IT equipment usage policy • Configure and setup server, data storage, and workstation • Provide operational and maintenance support as required per policies/procedures • Provide direction to and coordinate with other project IS staff when appropriate • Develop and write technical documentation to include SOPs, Policies, and technical reports • Network design and administration (TCP/IP, DNS, DHCP, LAN Switches, Router, Firewall)

  • OneWeb (2 yrs 3 mos)
    • Linux System Administrator
      Jan 2018 - Jul 2019 · 1 yr 7 mos

      System Administrators at OneWeb oversee working and developing in a test environment, supporting engineers and integrating new technologies. Our corporate sysadmin team oversees monitoring and maintenance for our infrastructure, platform, and applications. Including administering access for Jira, Confluence, GitLab EE and more services. We develop scripts and processes to automate activities, Support development, test, and operate in a 24x7x365 operational environment. Lead Admin for, - Jira Services, maintaining and troubleshooting problems that our users may have. - Ansible Automation and Testing - Confluence Services, maintaining the server and services while troubleshooting any problems our users may have. - GitLab Server, maintaining and implemending better solutions so our users can get the best features out of our GitLab services. - Nagios XI Monitoring Services, validating system issues, predicting outages before or right as they happen and Monitoring all services 365 days a year. - OpenVPN Services, offering a simple solution that allows our oneweb employees to securely connect to internal resources. - SFTP Servers, an alternative method of securely sending data to employees and vendors. - Linux Share Drives, maintaining critical network share drives. - VMware environments, deploying new servers and virtualization of older servers to minimize our over all hardware profile. - Docker/Kuberneties Daily Tasks involve updating and upgrading Linux systems, service monitoring, patching vulnerabilities, testing new equipment, implementing system changes, services for our production environment.

    • IT Support Engineer
      May 2017 - Jan 2018 · 9 mos

      IT Support Engineers are responsible for performing analytical, technical, and administrative work in the installation of new and support of existing computer systems; troubleshoots and resolves issues with workstations and peripheral equipment located throughout the organization in response to user reported incidents; trains end users in the use of equipment and software. Providing professional, courteous, and quality support to all users in a timely manner. Responds to inbound calls, voicemail, web-submissions, emails and/or instant message to Support Service Desk for assistance from users experiencing problems. Supporting and troubleshooting Linux/Unix, OSX, and Windows systems. Administrator for Active directory, Microsoft Exchange and Office 365