Warsaw, Mazowieckie, Poland
As I've grown in my role as a Product Manager, I've come to see my core strengths as asking the right questions about why we build a product, validating assumptions with customers, aligning with the organization's strategic goals, and defining key KPIs that serve as both a direction and a source of inspiration for the team. This universal approach has proven effective across all the companies where I've developed my career, and I’m truly grateful to have the chance to do what I love.
- Leading product initiatives across several teams within one of the largest e-commerce data platforms in Europe - Driving data mesh–inspired solutions, fostering strong domain ownership and product thinking around data - Developing tools for data quality and automated data documentation (leveraging AI agents), and implementing modern governance at scale - Simplifying self-service analytics by selecting and rolling out a single semantic-layer–based platform for the whole organization, boosting productivity for 200+ analysts through exploration and conversational AI features - Bringing product management practices into an area traditionally owned by technology, accelerating progress thanks to an exceptional team and a fast-moving environment
- Initiated KPI frameworks to define and articulate growth principles for the Business Banking area (SMEs/Midcorp) - Shaped the growth vision for digital sales in the ING Business App and on the ING website, while acting as a change management leader — driving broader communication initiatives and facilitating alignment sessions with all Business Banking leadership - Led a cross-functional team, fostered an Agile mindset, and continuously refined a dynamic backlog of initiatives - Recognized with 1st place in the ING Customer Experience Awards for outstanding impact on client value Key Projects: - Optimized B2B customer journeys (SMEs/Midcorp) across lending, bank accounts, POS, microfactoring, and other core banking products - Contributed as one of the lead PMs to the design and rollout of a Campaign Management Tool (internal platform for managing ads, push notifications, and in-app campaigns) - Partnered with data science and BI teams on research initiatives and dashboard development - Reported progress and outcomes directly to C-Level executives
Achieved significant growth in organic traffic by rebuilding the entire front-end client interface, fully aligned with technical SEO principles (UX, URL structure, category management) - Led the redesign of category and filter UX (desktop and mobile), improving customer experience (CX) and increasing pageviews - Accountable for driving Gross Order Value by shaping and optimizing marketplace interfaces - Served as Product Owner for a cross-functional team of developers, front-end specialists, UX experts, and web analysts - Reported directly to C-Level executives About the companies: Miinto: The largest fashion marketplace in the Nordics Showroom: The largest fashion marketplace in Poland
(6-month project) - Analyzed and evaluated SEO strategies across all international markets - Developed and implemented SEO playbooks for content teams - Conducted technical SEO audits to identify and resolve performance gaps - Built BI dashboards with SEO KPIs, integrating data from GA, GSC, Majestic, Sistrix, and other sources