Warsaw Metropolitan Area
🎯 Result-driven. Analytical. Empowering. I am a highly effective Leader who combines deep analytical expertise with an empowering, people-focused approach to drive business growth. For more than two decades, I have successfully transformed international, technical and quality departments by building resilient, high-performing cross-cultural teams. My leadership directly translates operational challenges into measurable bottom-line benefits and sustainable organizational growth. 💼 My leadership strategy is built on trust, clear KPI accountability, and mentoring. I excel at aligning international, distributed teams around shared quality and safety goals, fostering an environment where innovation and continuous improvement thrive. 🚀 📌 What I bring to the table: 📈 19+ Years of Strategic Leadership: Proven track record in high-stakes Manufacturing & Distribution sectors, specializing in Automotive and Rolling Stock. 🤝 Empowering & Building Teams: Expertise in managing cross-cultural structures, mentoring next-generation leaders, and driving engagement across borders. 🌍 Global Quality & Safety: Expert in establishing, auditing, and scaling complex management systems with a zero-compromise approach to safety. 🛠️ Core Competencies & Keywords: 👥 Leadership & People Management: Cross-Cultural Leadership, Strategic Team Building, KPI Setting & Accountability, Change Management, Talent Development. 🔍 Quality & Auditing: Quality Management Systems (QMS), Continuous Improvement (Lean/Kaizen), Root Cause Analysis (FMEA, Ishikawa, 5Why, 8D Reports). 📜 Core Standards: IATF 16949:2016 | ISO 22163:2023 (IRIS) | ISO 9001:2015. ✉️ Let’s connect to discuss how to drive quality, efficiency, and international team synergy in your organization.
Leading a cross-functional quality and service team of 14 FTEs (including 2 direct reports) within a matrix organization. Scope of responsibility: · Global Strategy Execution: Define and execute the plant’s long-term Quality Strategy, ensuring full alignment with Hitachi Energy’s global business goals and corporate operational excellence programs. · International Customer & Supplier Governance: Lead Supplier Quality Assurance (SQA), Customer Quality, and After-Sales Service for high-value industrial products, managing cross-border relations with international clients and vendors across European markets. · Multi-Sector Regulatory Compliance: Drive continuous improvement and standardization across the QMS to strictly meet and exceed global regulatory standards for the railway and energy sectors (including ISO 9001, ISO 22163/IRIS).
Led a cross-functional quality and EHS team of 35 FTEs (including 7 direct reports) within a matrix organization. Scope of responsibility: · Regional Quality & Safety Governance: Spearheaded the product quality and safety strategy, transforming corporate guidelines into actionable, high-performing local and regional processes. · Global Account Escalation Management: Acted as the primary senior escalation point for key global and corporate accounts; successfully resolved complex, high-stakes quality claims and restored international client trust. · International Stakeholder Relations: Coordinated compliance and multi-market product certification with international Notified Bodies; led strategic governance and performance review meetings with top-tier global stakeholders. · Data-Driven Process Transformation: Directed regional project management, data analytics, and quality reporting initiatives, leveraging business intelligence to standardize operations and position the branch as a quality leader among Schindler's European units.
Led a team of 22 employees, with 4 direct reports. Scope of responsibility: · End-to-End Quality Operations: Managed process and product quality control, installation safety, and maintenance workflows for an industry leader with 70,000 employees globally. · International Supply Chain Supervision: Monitored and audited the performance of global suppliers and subcontractors, ensuring compliance with corporate safety and quality benchmarks. · Prestige Project Delivery: Successfully supervised quality assurance, risk management, and product safety compliance for landmark multi-million Euro commercial and infrastructural projects (e.g., Warsaw Spire, major railway transport hubs).
Led a team with 12 direct reported employees Scope of responsibility: · International Customer Claims Governance: Leading international complaint management, including structured root-cause analyses (8D, RCA, CAPA) and the implementation of sustainable corrective actions. · Local Quality Governance: Managing testing and validation processes for serial products and prototypes, including within the automotive environment. · End-to-End Quality Operations: Driving Advanced Product Quality Planning (APQP) throughout the product lifecycle utilizing Core Tools (PPAP documentation, FMEA, MSA, SPC).
Led a team with 5 direct reported employees Scope of responsibility: · Product Quality Governance: Organizing and conducting tests on finished products and prototypes, as well as calibrating factory-wide measuring and test equipment. · International Customer Claims Governance: Monitoring and managing customer complaints processes. · Documents‘ Management: Developing, updating, and implementing testing procedures and work instructions.
· Product Quality Governance: Performing standardized testing on contactors and thermal overload relays in compliance with applicable norms. · International Customer Claims Governance: Independently managing global customer complaints and generating detailed failure analysis reports.
· Power Systems & Protection Engineering: Holding full responsibility for the configuration and commissioning of protection relays for high-voltage lines and transformers. · Customer Claims Governance: Handling customer complaints and conducting regular, on-site testing of protection equipment.