Baden, Aargau, Switzerland
Seasoned professional with several years’ experience in team leading and project execution within international companies. Is skilled in collaborating with all members of the organization from engineers to top management to achieve business and financial objectives.
Management of a team of project managers in different locations Sustainable development and continuous improvement of the necessary project management competencies Responsible for the successful execution of electrification projects for the Swiss market, ensuring high customer satisfaction, that all targets are met, and that relevant guidelines are followed P&L responsibility for the project management cost center including cost control and budgeting Monitoring and controlling project financials, overseeing project invoicing status, costs, expenses and cash flow Profit & Loss responsibility for the projects assigned to the team Optimization of project management processes as well as interfaces with internal and external suppliers Monitoring project implementation to ensure best practices in terms of costs, resource efficiency, risk management and Health, Safety & Environment (HSE) Support the sales team in the generation of offers, strategies and concepts Building and maintaining strong relationships with stakeholders, effectively communicating with them and acting as a key contact for customers
- Provided effective day-to-day project management for medium voltage switchgear projects. - Been the primary point of contact for customers and suppliers, leading various meetings and contract negotiations. - Engaged with projects from concept to completion, including extensive technical and commercial customer support through effective communication, professional presentation and thorough and efficient claims management. - Ensured accurate project execution to achieve profitability and cash flow. With active change management improved the project budget. Prepared financial reporting to internal stakeholders. - Created commercial offers for private and public tenders, for small product deliveries up to complex projects. Successfully negotiated prices with suppliers, domestic and international, external and internal, and prepared full cost models with focus on good margins and positive result. - Organized on-site operations with highest focus on HSE.
- Provided effective day-to-day support for the factory team by leading negotiations with clients. - Concluded post-contract agreements to resolve customer claims. - Developed long-term relationships with clients through managing and interpreting their requirements. - Reviewed tender and contract documents to meet both client and company needs. - Provided pre-sales technical assistance and promoted company products during various events and provided technical back up as required. - Collected and devised improvements to get closer to customer specification, which concluded in customer satisfaction and decreased production costs. Provided input for product standardization.
- successfully delivered PLC programming and SCADA visualization systems for various customers resulting in improved functionality and automation of production lines and machinery - attended client facing meetings, determined client requirements - served as a trainer for clients and provided telephone support to all new and existing clients - responsible for function analysis, onsite commissioning, detailed documentation writing and maintenance actions
Created and delivered high functioning web applications for several clients by means of simplified agile project management, ensuring continuous client satisfaction.
- represented Epson at industry exhibitions, demonstrated product capabilities through presentation to new and existing customers achieving increased customer demand for Epson products. - provided support to customers through swift resolution of customer complaints and timely responses to customer claims