Delhi, India
As an HR Senior Associate at PW (PhysicsWallah), I leverage my skills in grievance resolution, policy creation, and performance management to ensure a smooth and hassle-free separation process for members. I also conduct exit interviews and data analysis to identify trends and areas for improvement. With a Master of Public Administration from Indira Gandhi National Open University and a bachelor's degree in Political Science and Government from Delhi University, I have a strong foundation in public administration and political science. I am passionate about creating policies and procedures that streamline processes and enhance organizational efficiency. I am also certified in Human Resources and Recruitment and Onboarding Process by Alison - Empower Yourself, and I have completed the Excel with LinkedIn Recruiter Assessment. My goal is to use my skills and knowledge to contribute to the growth and success of PW (PhysicsWallah) and its members.
Leading multiple HR verticals across the employee lifecycle for 16,000+ employees pan-India, with a strong focus on Exit Management, Employee Relations, EVP, POSH compliance, DEI, policy governance, employee engagement, and retention. Key responsibilities & impact: Led end-to-end Exit Management for 10,000+ separations, reducing exit turnaround time from 10 days to 3 days and ensuring 90% on-time FNF settlements. Conducted large-scale exit interviews and attrition analysis, identifying key drivers and implementing retention interventions that reduced voluntary attrition by ~10%. Drove Employee Relations by handling sensitive cases, managerial interventions, and escalations, ensuring fair resolution and policy alignment. Managed 50+ POSH cases annually, ensuring 100% compliance with the POSH Act, 2013, while maintaining confidentiality and governance standards. Owned policy governance and implementation, contributing to drafting, reviewing, and enforcing HR policies to ensure compliance across functions. Led EVP, employee engagement, and culture initiatives across 140+ locations, including national events, festive celebrations, wellness programs, and DEI initiatives, achieving 80%+ employee participation. Spearheaded DEI and women empowerment initiatives, including reintegration programs and inclusive workplace practices. Managed R&R programs, supporting performance-linked recognition to improve motivation and engagement. Supported PIP Programs for 1000+ employees, improving PIP success rates through structured feedback and tracking. Oversaw reimbursement processes, ensuring policy adherence, accuracy, and timely closure. Worked closely with leadership, HRBPs, and cross-functional teams to strengthen employee engagement, retention strategies, and scalable HR operations. Recognized for a data-driven, compliance-focused, and employee-centric approach, with proven experience managing HR operations at scale while balancing governance and employee experience.
Responsible for resolving member grievances, keeping an eye on performance, guaranteeing a simple and hassle-free separation process for the member, and managing post-exit procedures.
●Performed deep analyses to create valuable and informative client facing material. ●Monitored and updated the evaluated performance of the content on master tracker. ●Built performance records to maintain transparancy with the quality assessment team.
●worked on different talent hunting sites such as naukri , LinkedIn etc. ●created different job descriptions.