Greater Barcelona Metropolitan Area
Tourism and events professional specialized in group coordination, travel operations, and MICE projects. I have developed my career across different areas of the travel industry as a tour leader, travel agent, and tour operator, managing itineraries, suppliers, budgets, and on-site logistics while ensuring a smooth and high-quality client experience.I am trained in event planning and production, bringing a structured, detail-oriented approach to the design and delivery of meetings, incentives, and group programs. Used to working in dynamic environments, I am proactive, organized, and solution-driven, with strong communication skills and a clear focus on operational excellence and client satisfaction.I am currently seeking opportunities in tourism, groups, and events coordination where I can contribute my operational expertise, global mindset, and passion for creating well-executed travel and event experiences.
-Coordinación de ponentes nacionales e internacionales, asegurando comunicación fluida y cumplimiento de necesidades logísticas y de presentación. -Gestión de relaciones con VIPs, media partners, asociaciones y empresas colaboradoras, ofreciendo un trato cercano y profesional. -Supervisión de registros y confirmaciones de asistentes, asegurando experiencias organizadas y sin incidencias. -Coordinación con proveedores para alojamiento, traslados y servicios especiales de ponentes y VIPs. -Colaboración con equipos de dirección y comunicación en la planificación y ejecución de eventos. -Optimización de procesos internos para aumentar eficiencia, orden y control en la gestión de eventos.
- Comprehensive restructuring of the organization, redefining its mission, vision, services, and both internal and external communication strategies. - Design, development, and launch of a full educational project aimed at enhancing the organization’s value proposition and expanding its social impact. - Oversight and management of all active projects, including planning, execution, monitoring, and performance evaluation. - Full management of social media and content strategy, including campaign creation, marketing materials development, and increased digital reach. - Redesign and update of the institutional website, modernizing the visual identity and optimizing user experience. - Coordination of multidisciplinary teams and strengthening of partnerships with key stakeholders in the social sector.
COMPANIES: Izan Tours, Viatges Terraferma, Viatges Barcelona, Kultural Tours, etc. - Informing and assisting groups of diverse cultural approaches, ages, and interests about the aspects of interest of the trip or visit - Coordinating itineraries, managing the various services and elements of the trip - Researching and adapting destination information to provide a quality, up-to-date experience - Providing and adapting solutions to emergencies and unforeseen events - Analyzing services provided and evaluate customer satisfaction - Advising my client-companies when designing programs and reporting on the quality of the different services and activities provided
-Gestión integral de reservas aéreas, alojamientos y servicios terrestres. -Gestión de cupos aéreos y reservas complejas. -Coordinación con corresponsales y proveedores internacionales. -Atención personalizada al cliente y seguimiento operativo de los viajes. -Gestión de cambios de última hora asegurando la continuidad del servicio.
- Planning, organizing, negotiating and coordinating all tourist services and activities in tours and trips in different destinations - Selecting and contracting specialists and tourist services necessary for the operation of the trip (guides, interpreters, tours, entrance fees, transportation services, hotels, restaurants, etc.) - Advising the client and preparing together the destination, duration of the trip and the route to be taken, providing different budgets and alternatives, calculating costs based on client’s needs - Searching for the most favorable economic conditions for each of the tourist services - Making reservations, preparation of vouchers, tickets and entrance tickets - Follow-up of the trip, quality and safety control, invoicing and closing of the services - Designing attractive brochures and layouts for tourism programs