Greater Chicago Area
Janet Hayes is a retail industry veteran, with more than 25 years of leadership experience building digitally-led and customer-centric organizations. Currently, Janet is CEO of Crate and Barrel Holdings, a role she started in August 2020, amidst a global pandemic that catalyzed a pivotal shift in consumers’ lives and the retail industry as a whole. Focused on building modern, authentic brands, Janet maximizes growth and profitability by elevating the customer experience through an omnichannel and personalized brand presence. A modern mindset guides Janet’s leadership style and centers around making decisions rooted in personal purpose and the idea that doing the right thing is always easier. Janet is an inspiring, inclusive leader who builds, mentors, and leads high performing teams that reflect CBH customers' unique values and experiences.