Jane Coughlin

Senior Program Manager (MongoDB) | Chief of Staff | Strategic Operator

New York, New York, United States

About

Strategic operator with 8+ years leading cross-functional initiatives across GTM, Finance, Product, and Operations in high-growth SaaS and PE-backed environments. I specialize in translating executive priorities into execution, structuring ambiguity, and building the operating rhythms and decision frameworks that help leaders move quickly and decisively. I’ve driven enterprise-critical programs across Finance, Operations, and B2B SaaS GTM orgs—partnering directly with C-suite leaders to improve alignment, operational visibility, and organizational effectiveness. I’m at my best in roles where strategy meets execution, cross-functional influence is essential, and delivering meaningful business outcomes requires both precision and momentum.

Experience

  • MongoDB (New York, NY)
    • Senior Program Manager
      Oct 2025 - Present · 9 mos

      Serve as a strategic operator to VP-level leadership in the Marketing organization, driving cross-functional GTM readiness and execution across Sales, Product, and Customer Success to support global SaaS growth.

    • Program Manager, Enterprise Initiatives
      Jun 2024 - Oct 2025 · 1 yr 5 mos

      Drive enterprise-critical, cross-functional programs that translate strategy into execution across Finance, Sales, and Product, fostering enterprise-wide alignment and measurable operational improvements.

  • Lead Change Manager, Growth Program Management & Strategic Operations at Braze
    Sep 2022 - Apr 2024 · 1 yr 8 mos

    Led change management efforts on complex, cross-functional programs, developed internal methodology and resources, and drafted change management thought leadership for Braze, a leading customer engagement platform.

  • Change Management Consultant at Deloitte
    May 2022 - Sep 2022 · 5 mos

  • Ski Instructor at Keystone Ski Resort
    Nov 2021 - May 2022 · 7 mos

  • West Monroe (Full-time · 4 yrs 8 mos)
    • Senior Consultant, Operations Excellence
      Feb 2020 - Mar 2022 · 2 yrs 2 mos

    • Experienced Consultant, Operations Excellence
      Aug 2018 - Feb 2020 · 1 yr 7 mos

    • Consultant, Operations Excellence
      Aug 2017 - Aug 2018 · 1 yr 1 mo