Jana Sofia Arella Ramos

BSN student | Certified Nurse Assistant

United States

About

I am a Nursing Student at University of San Francisco, with a strong desire to pursue clinical experience as a Certified Nurse Assistant, particularly in Rehabilitation and Memory Care. In the duration of my nursing career, I wish to explore environmental health and health policy, with a focus on addressing health disparities and advocating for equitable healthcare access for underserved communities. Alongside my academic pursuits, I am actively developing my leadership and professional skills. I served as Director of Sustainability at Associated Students, Inc., where I was dedicated to fostering sustainable initiatives and practices on campus. As a Shift Leader at the Learning Commons–Student IT Department at University Libraries CSUEB, I managed and supported a dynamic team, ensuring the efficient delivery of technology services to students.

Experience

  • Certified Nursing Assistant at Generations Healthcare
    Jun 2026 - Present · 2 mos

  • Student Help Desk Technician at University of San Francisco
    Jun 2026 - Present · 2 mos

  • Nurse Intern at Sequoia Hospital Foundation
    Feb 2026 - May 2026 · 4 mos

    Medical Surgical - Orthopaedic Unit Geriatrics/Fundamentals Rotation

  • Certified Nursing Assistant at Windsor Rosewood Healthcare
    Aug 2025 - Jan 2026 · 6 mos

  • University Library - CSUEB ()
    • Shift Lead
      Aug 2024 - May 2025 · 10 mos

      As a Student Shift Lead, I work closely with other student assistants and supervisors on all tech-related issues and concerns of East Bay students; I train 3 to 5 student assistants per semester, emphasizing different support skills and tasks; I am tasked with assisting CSUEB students and CSUEB-affiliated patrons, post-imaging laptops, monitoring and answering emails and phone calls, loaning technology and accessory items, installing software and applications, etc.; Supervising and managing 7 student assistants in the Learning Commons Department; Performing an accurate list of inventory of the Loaner Laptops for student checkout weekly; Assisting and collaborating with 3 supervisors on ensuring accurate service records, service tickets, and loaner program documentation.

    • Student Assistant
      Aug 2023 - May 2025 · 1 yr 10 mos

      As a Student Assistant, I work closely with other student assistants and supervisors on all tech-related issues and concerns of East Bay students. Providing reliable and accurate customer support on computer applications (Microsoft 365; DUO; SPSS; Canvas); Loaning and post-imaging Student and Faculty laptops, and technology devices and accessories; Performing clerical duties and responsibilities including refilling stationary supplies, managing printing services, and Reference and Media Reserve; Monitoring telephone calls and emails regarding student technology and student academic support services.